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Executive Director of Operations

2 months ago

New Orleans, Louisiana, United States Stretch Zone Full time
General Manager Job Summary

The General Manager is responsible for the successful operations and financial accountability of the studio. This role requires a strong leader who can orchestrate the delivery of superior customer service, achieve employee goals, and drive sales.

Key Responsibilities
  • Implement and manage companywide standards for key operational activities, programs, and goals.
  • Communicate regularly with the franchisee and corporate as scheduled and when necessary.
  • Provide leadership, direction, and support to all staff.
  • Maintain and reinforce the culture of Stretch Zone, fostering a positive environment and ensuring every studio member receives the highest quality service and experience.
Requirements
  • Positive mindset with a results-driven orientation.
  • Strong sales background with a high closing ratio.
  • Ability to articulate variances in revenue/sales/expenses versus budget.
  • Ability to think critically and solve unexpected problems quickly.
  • Maintain high ethical standards and appropriate professional image.
  • Strategic contributor in long and short-range planning.
  • Effective listening skills necessary to foster an inclusive environment.
  • Energetic, forward-thinking, and creative.
  • Excellent written and verbal communication.
  • Successful people management skills.
  • Strong computer skills.
About Stretch Zone

Stretch Zone is the world's leading source and educator for today's advanced practitioner-assisted stretching, built to provide performance enhancement modalities for health practitioners, massage therapists, trainers, and athletes alike. The Stretch Zone Method is a proven course of innovative stretching techniques.