Support Specialist

5 days ago


Pleasanton, California, United States Ultimate Staffing Full time
About the Role

As a key member of our team, you will be the first point of contact for customers with questions or issues related to our services.

You will be responsible for:

  • Providing information about products, pricing, and availability
  • Resolving customer complaints and identifying solutions
  • Processing transactions, including orders, returns, and payments
  • Managing customer information and correspondence
  • Escalating issues to supervisors or specialists when necessary
  • Providing feedback to the product or sales team
  • Following company procedures and guidelines

The ideal candidate will have excellent problem-solving skills, a positive attitude, and the ability to work independently.



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