Treasury Customer Service Representative 6-8; Unclaimed Property
4 weeks ago
We are seeking a highly motivated and detail-oriented individual to join our team as a Treasury Customer Service Representative 6-8; Unclaimed Property. In this role, you will be responsible for providing exceptional customer service to individuals seeking to claim unclaimed property.
Key Responsibilities- Thoroughly research requests to determine rightful ownership of property
- Review legal documents and informational paperwork submitted by claimants
- Maintain confidentiality of data and provide excellent customer service in a call center environment
- Be detail-oriented and able to work in a fast-paced environment
- High school diploma or equivalent required
- One year of experience responding to customer inquiries and resolving problems
- Ability to work in a call center environment and provide excellent customer service
- Strong production skills to keep large volumes of paperwork moving through a process quickly and accurately
- Ability to review documents to ensure authenticity and/or validity
- Experience working with Word and Excel
- Experience in banking, insurance, or finance
- Experience working with abandoned or unclaimed property
- A competitive salary and benefits package
- The opportunity to work for the State of Michigan and contribute to the success of our team
- A dynamic and inclusive work environment
- Professional development opportunities
To be considered for this role, please submit your application, including your cover letter and detailed resume. We look forward to reviewing your application.
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