Sales Manager 1 Southwest MHS Resorts

2 days ago


Dimondale, Michigan, United States Marriott Full time
Job Summary

We are seeking a highly skilled Sales Manager 1 to join our team at Marriott International. As a Sales Manager 1, you will be responsible for handling customer inquiries and lead requests for groups, working with customers to align their preferences with brand needs, and actively up-selling each business opportunity to maximize revenues and drive customer loyalty.

Key Responsibilities
  • Manage sales activities, including handling customer inquiries and lead requests for groups
  • Work with customers to align their preferences with brand needs and actively up-sell each business opportunity to maximize revenues and drive customer loyalty
  • Verify that business is turned over properly and in a timely fashion for quality service delivery
  • Maintain customer loyalty by delivering service excellence throughout each customer experience
  • Work collaboratively with other sales channels to verify sales efforts are coordinated, complementary, and not duplicative
  • Understand the overall market and how to sell against it
  • Closes the best opportunities for each property based on market conditions and individual property needs
  • Execute and support the operational aspects of business booked
  • Transfer accurate, complete, and timely information to property in accordance with brand standards
  • Understand and actively utilize company marketing initiative/incentives to close on business
  • Implement process improvements and best practices
  • Effectively leverage other Group Sales resources and administrative/support staff to achieve personal and team-related revenue goals
Requirements
  • High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required
  • Preferred: 2 years experience selling group business, either at a property or in a sales office
  • Knowledge of property operations, Food and Beverage (F&B)
  • Knowledge of the group sales process for all brands and how to close a sale
  • Team-based selling experience
  • Hospitality Management Degree
What We Offer

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We offer a competitive salary, quarterly bonus, and a comprehensive benefits package, including medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.



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