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Part Time Guest Services Representative

2 months ago

Joplin, Missouri, United States Rose International Full time
Job Summary

We are seeking a Part Time Guest Services Representative to join our team at Rose International. As a Guest Services Representative, you will be responsible for providing exceptional customer service to tourists and travelers, answering their questions, and assisting with trip planning.

Key Responsibilities
  • Answer traveler questions regarding various aspects of Missouri, including its history, attractions, and travel information.
  • Distribute literature on Missouri tourism, including brochures, maps, and other travel materials.
  • Assist tourists with trip planning, including providing information on road maps, mileage charts, and related materials.
  • Maintain attractive travel information displays and assist in stocking brochure racks.
  • Answer the phone and take messages as needed.
  • Receive deliveries of new inventory.
  • Record daily visitor counts in log to track visitation to the Welcome Center.
  • Work under the direction and supervision of Welcome Center supervisor and assistant supervisor.
  • Perform other duties as assigned.
Requirements
  • Basic knowledge of Missouri travel and tourist facilities and attractions.
  • Basic knowledge of maps, mileage charts, and related materials.
  • Basic knowledge of Missouri history and related tourist sites.
  • Basic knowledge of computers, including how to look up information on various sites.
  • Ability to treat with the public in a clear, courteous, enthusiastic, and efficient manner.
  • Ability to read, interpret, and inform the public about road maps, mileage charts, and related materials.
  • Ability to work independently following policies and procedures set by the client.
Benefits

For information and details on employment benefits offered with this position, please visit our website. Should you have any questions or concerns, please contact our HR Department via our secure website.