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E-Discovery Solutions Engineer
1 month ago
We are seeking a highly skilled E-Discovery Solutions Engineer to provide technical support for eDiscovery services to respond to eDiscovery, FOIA, litigation hold requests, and records retention compliance for our government client.
Key Responsibilities:- Initiate new case requests directed by leadership.
- Support Tier 2 and 3 trouble calls, provide discovery application support, SharePoint workflows/test products/processes/tools.
- Employ and maintain existing primary tools and applications used for Discovery today (O365 Security and Compliance Center, Storage recovery tools, Microsoft Search tools, Microsoft Purview, Microsoft SharePoint).
- Provide technical guidance and support of Discovery customers for hardware and software relative to paper and electronic discovery processing tasks.
- Provide technical guidance and support of workflow optimization and productivity enhancement of paper and electronic processing tasks.
- Provide technical guidance and support of customer for work activities relative to administration of discovery data.
- Provide consultation for technical aspects of discovery support.
- Support testing, installation, and deployment of hosted document review and e-discovery processing applications to virtualized systems for use by enterprise.
- Author and editor of how-to guides, manuals, and other documents for best practices, optimization, and performance enhancement of e-discovery processing and document review applications.
- Develop ad-hoc and standard reports to support organization Electronic Data Discovery Solutions reporting requirements.
- Support Tier III O/M365 requirements supporting the enterprise customer base.
- Support Power Platform infrastructure including Power Apps, Power Automate, and Power BI.
- 15 + years of IT development experience with Microsoft products.
- 10 + years O/M365 and Power Platform experience.
- 5 + years Microsoft eDiscovery experience.
- 5 + years Microsoft Purview experience (Azure Purview and former Microsoft 365 Compliance portfolio).
- Strong PowerShell and Visual Studio scripting/coding.
- Experience with storage recovery tools.
- Active Directory management.
- SharePoint management (Maintain SharePoint sites, develop new and support existing workflows).
- Experience in development of tailored reporting by utilizing multiple APIs and leveraging Power BI.
- O/M 365 management experience.
- Microsoft Certifications.
Must be able to obtain a Public Trust clearance.
