Restaurant General Manager
23 hours ago
As a General Manager at Avenir Restaurant Group, you will be responsible for overseeing the overall operations of our restaurant, ensuring exceptional customer service, and driving sales growth. Your primary focus will be on managing the day-to-day activities, supervising staff, and maintaining a high level of quality in our products and services.
Key Responsibilities- Financial Management: Ensure maximum return on sales of all cost areas directly under your control, including cost of sales, operating labor, bad debt, cash over/short, cleaning supplies, service ware, telephone, utilities, IHP, ware washing, postage, menus, and miscellaneous.
- Co-ordination: Ensure daily coordination with the kitchen staff and operations, conduct weekly management meetings to review performance and plan upcoming events, and maintain regular and timely communications with the Owner.
- Duties: Ensure product knowledge of all sales/service personnel, ensure sales orientation/motivation of all sales/service personnel, conduct internal promotions and incentive contests as needed, ensure adequate staffing levels to maximize service/sales at peak times, upgrade information on competitive operations, monitor sales mix and advise trends, major changes, and customer preferences, handle all large party bookings to maximize service/sales in coordination with the party planner if on staff, seek active membership in organizations/activities to help promote the restaurant, establish and maintain contact with the chamber of commerce, hotel concierges, and entertainment people, coordinate maintenance and execution of Ordersmart, Opentable, and Aloha, and maintain the Web Site.
- Cost of Sales: Responsible for product purchasing efficiency, perform nightly audit of employees' sales and check-out procedures, conduct 13-period end inventories and upgrade pricing as needed from current invoices, enter all invoices by period end, monitor statements of all vendors, periodically proof potential pouring cost, and ensure product control and security of all stored items.
- Personal Management: Responsible for all training and development for all employees, regularly evaluate all employee needs and ensure ongoing maintenance of a qualified labor pool, responsible for labor cost efficiencies in all floor areas, maintain internal communications among all employee groups, conduct regular employee meetings, monitor medical insurance programs, and devise side work schedules for employees.
- Bookkeeping: Ensure accurate completion of daily sales reports, maintain comp logs, ensure daily deposit of all cash receipts, responsible for maintenance of all cash banks, sign authorizes and codes all invoices for payment, complete daily labor analysis, complete meal/cover count and net sales summaries, enter sales into Ordersmart, and prepare all invoices through Ordersmart for download into our accounting package.
- Beverage Operations: Has overall responsibility for beverage operations, including staffing, training, cleanliness, M&R of bar equipment, product knowledge & storage, security and control, physical inventory, product consistency, and store room organization. Works bartender shifts as needed, maintains labor pool, anticipates needs, recruits as necessary, completes regular physical inventories of all related items on period-end basis in the Ordersmart System, monitors glassware efficiency and usage, and relays order needs to the Floor Manager.
- Dining Room Operations: Has the overall responsibility for the dining room operation, including staffing, training, cleanliness, M&R, supply, and service area organization. Completes payroll or carefully reviews the report from the Administrative Assistant, maintains employee files, maintains employee labor pool, completes schedules, saves a copy of every schedule to the server, administers and monitors employee training program, monitors linen usage, handles workmen comp claims and losses, monitors employee evaluation program, devises side work schedule for employees, monitors and orders all floor glassware, guest supplies, and related products as needed, conducts daily pre-shift meetings with staff, maintains inventory of all office supplies and forms, monitors and maintains all menus, monitors Open Table Reservation program, monitors and maintains the Restaurant Web Site, and monitors and maintains the restaurant take-out program – Internal and through second-party purveyors.
Please submit a ZippyApp application package, which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
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