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Healthcare Support Specialist

2 months ago


Grand Rapids, Michigan, United States Anesthesia Practice Consultants Full time
Position Overview

Anesthesia Practice Consultants is seeking a Healthcare Support Specialist to deliver direct patient assistance by executing clinical responsibilities within the Medical Assistant scope and contributing to the healthcare team through various assigned tasks.

We offer a comprehensive benefits package including medical, dental, and vision coverage starting on the first day of employment. Additional perks include a 5% employer 401k match and a 10% employer contribution, fully vested.

Key Responsibilities
  • Prepare patients for examinations by gathering data, measuring vital signs, and documenting health histories.
  • Ensure the confidentiality and integrity of patient records by completing and safeguarding medical documentation.
  • Communicate physician's orders and patient inquiries as directed by the physician or licensed personnel.
  • Coordinate scheduling of procedures, confirming timings, and preparing necessary documentation.
  • Maintain a safe and healthy work environment by adhering to established standards and legal regulations.
  • Enhance professional knowledge by engaging in educational opportunities.
  • Contribute to the organization’s reputation by taking initiative on new requests and seeking improvement opportunities.
Required Competencies
  • Strong written and verbal communication skills.
  • Effective time management and organizational abilities.
  • Meticulous attention to detail.
  • Proficient in clinical data collection and timely reporting.
  • Strong problem-solving skills.
  • Knowledge of infection prevention and control protocols.

Continuing Education Requirements:

  • Annual Mandatory Training:
    • Infection control
    • Body mechanics / Workplace safety
    • Emergency preparedness
    • CPR and other emergency drills
  • Continuing Education Participation:
    • Certification in BLS within six months of hire.
    • Attendance at mandatory staff meetings.
Physical Requirements:
  • Ability to stand or sit for extended periods.
  • Capability to lift, push, or pull up to 60 pounds.

Work Environment: Potential exposure to body fluids, infectious materials, and hazardous substances.