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Client Service Manager

2 months ago

Long Island City, United States Air Sea Packing Group Full time
About the Role

We are seeking a highly skilled and experienced Client Service Manager to join our team at Air Sea Packing Group, LLC. As a Client Service Manager, you will be responsible for providing exceptional customer service to our clients, managing complex projects, and ensuring timely and successful delivery of services.

Key Responsibilities
  • Project Management: Coordinate and manage multiple projects simultaneously, ensuring timely completion and meeting client expectations.
  • Customer Service: Provide world-class customer service to clients, responding to their needs and concerns in a professional and timely manner.
  • Logistics and Shipping: Manage the logistics and shipping process, including coordinating with vendors, tracking shipments, and resolving any issues that may arise.
  • Communication: Communicate effectively with clients, internal teams, and external vendors to ensure seamless project execution.
  • Problem-Solving: Identify and resolve complex problems, using critical thinking and problem-solving skills to find creative solutions.
Requirements
  • Experience: Minimum of 2 years of experience in project management, logistics, or a related field.
  • Skills: Excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
  • Education: Bachelor's degree in a related field, such as business, logistics, or supply chain management.
What We Offer
  • Competitive Salary: $75,000 - $80,000 per year, depending on experience.
  • Benefits: Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for Growth: Opportunities for professional growth and development, with a focus on career advancement and skill development.