Desktop System Administrator

2 weeks ago


Annapolis, Maryland, United States EMTAK LLC Full time
Job Description

The Desktop System Administrator will be responsible for providing advanced technical support for Windows desktop issues, ensuring the stability, security, and performance of Windows desktop systems, and collaborating with cross-functional IT teams on projects. The ideal candidate will have advanced troubleshooting skills, proficiency with Active Directory, Group Policy, and network configurations, and experience with endpoint security solutions, scripting, and automation.

Key Responsibilities
  • Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams.
  • Diagnose and resolve complex hardware and software problems.
  • Perform root cause analysis for recurring issues and implement permanent fixes.
  • Ensure the stability, security, and performance of Windows desktop systems.
  • Apply patches, updates, and configuration changes to maintain compliance and security standards.
  • Monitor system performance and proactively address potential issues.
  • Manage and resolve high-priority incidents and problems within SLAs.
  • Document resolutions and create knowledge base articles to improve future support processes.
  • Conduct post-incident reviews to identify improvements.
  • Work with cross-functional IT teams on projects, providing expertise on Windows desktop environments.
  • Assist in the design and implementation of new technologies and solutions.
  • Participate in planning and execution of system upgrades and migrations.
  • Provide guidance and training to Tier 1 and Tier 2 support staff.
  • Assist end-users with complex technical issues and provide advanced troubleshooting.
  • Maintain accurate and up-to-date documentation of system configurations, procedures, and support issues.
  • Generate reports on system performance, incident resolution, and other metrics as required.
Requirements
  • Advanced troubleshooting skills and ability to diagnose complex issues.
  • Proficiency with Active Directory, Group Policy, and network configurations.
  • Windows operating systems (Windows 10, Windows 11) and related technologies.
  • No degree + 20 yrs technical experience, Bachelors Degree + 15 yrs technical experience
  • Excellent communication and interpersonal skills
  • Experience with endpoint security solutions.
  • Experience with scripting and automation (e.g., PowerShell).
  • Experience with system imaging, deployment, and management tools (SCCM, MDT).
  • Familiarity with cloud services and integration (e.g., Microsoft Azure).
  • Knowledge of ITIL framework and best practices.
  • Strong documentation and organizational skills.
  • Strong understanding of hardware components, peripheral devices, and drivers.


  • Annapolis, Maryland, United States EMTAK LLC Full time

    Job Title: Desktop System AdministratorThe Desktop System Administrator will be responsible for providing advanced technical support for Windows desktop issues, ensuring the stability, security, and performance of Windows desktop systems, and collaborating with cross-functional IT teams on projects.Key Responsibilities:Provide third-level support for Windows...


  • Annapolis, Maryland, United States EMTAK LLC Full time

    Job Title: Desktop System AdministratorThe Desktop System Administrator is a critical role within our IT team, responsible for ensuring the stability, security, and performance of Windows desktop systems. This position requires a high level of technical expertise, excellent problem-solving skills, and the ability to work collaboratively with cross-functional...


  • Annapolis Junction, Maryland, United States FLASH Technology Group Full time

    Job Title: Desktop System Administrator IIWe are seeking a highly skilled Desktop System Administrator II to join our team at FLASH Technology Group. As a key member of our Customer Facing team, you will be responsible for providing advanced technical support for Windows desktop systems.Key Responsibilities:Provide third-level support for Windows desktop...

  • System Administrator

    2 weeks ago


    Annapolis, Maryland, United States Orion Consortium Full time

    Job Title: System Engineer 2Orion Consortium is seeking an experienced System Engineer 2 to join our team. As a key member of our Digital Services Endpoint Management Team, you will be responsible for the administration, maintenance, and operation of our Microsoft SCCM/Microsoft Configuration Manager (MCM) system.Key Responsibilities:Monitor and maintain the...


  • Annapolis Junction, Maryland, United States Orion Consortium Full time

    Job Title: System Engineer 2Orion Consortium is seeking an experienced System Engineer 2 to join our team. As a key member of our Digital Services Endpoint Management Team, you will be responsible for administering, maintaining, and operating our Microsoft SCCM/Microsoft Configuration Manager (MCM) system.Key Responsibilities:Monitor SCCM infrastructure...


  • Annapolis Junction, Maryland, United States Orion Consortium Full time

    Position Overview: We are seeking a dedicated IT professional to fill the role of Systems Administrator. This position involves providing essential technical support and troubleshooting for various network, desktop, and systems hardware and software. Key Responsibilities: Deliver comprehensive technical assistance and resolve issues related to hardware and...

  • System Administrator

    2 weeks ago


    Annapolis Junction, Maryland, United States Zachary Piper Full time

    Job Title: System AdministratorLocation: Annapolis Junction, MD or Fairfax, VACompany: Zachary Piper SolutionsJob Overview:Zachary Piper Solutions is seeking a skilled System Administrator to support a government agency. This position will be fully onsite, located in either Annapolis Junction, MD or Fairfax, VA.Key Responsibilities:Implement security...

  • System Administrator

    3 weeks ago


    Annapolis Junction, Maryland, United States Stratum Networks Full time

    Job Title: System AdministratorStratum Networks is a leading provider of information assurance and cybersecurity solutions. We are seeking a highly skilled System Administrator to join our team.Job Summary:We are looking for a talented and passionate candidate who would support one of our clients located in the Annapolis Junction, MD. The successful...


  • Annapolis Junction, Maryland, United States Orion Consortium Full time

    Position Overview: We are seeking a dedicated IT Systems Administrator to manage and support our technical infrastructure. This role involves providing comprehensive technical assistance and troubleshooting for various network, desktop, and system components. Key Responsibilities: Deliver expert technical support for hardware and software issues. Mentor and...


  • Annapolis Junction, Maryland, United States Emtak LLC Full time

    Trellix ePO System Administrator Job DescriptionThe successful candidate will be responsible for the implementation, administration, and configuration of Trellix ePO in a global enterprise environment.Key Responsibilities:Install and configure Trellix products, including Trellix Endpoint Security (ENS) Client, ENS Firewall, Threat Prevention, and Access...

  • Desktop Engineer

    2 weeks ago


    Annapolis, Maryland, United States General Dynamics Full time

    Job Title: Desktop EngineerWe are seeking a skilled Desktop Engineer to join our team at General Dynamics Information Technology (GDIT). As a Desktop Engineer, you will play a critical role in ensuring the stability, security, and performance of our Windows desktop systems.Key Responsibilities:Provide advanced technical support for Windows desktop issues...

  • Desktop Engineer

    2 weeks ago


    Annapolis, Maryland, United States General Dynamics Full time

    Job Title: Desktop EngineerAt General Dynamics, we are seeking a skilled Desktop Engineer to join our team. As a Desktop Engineer, you will be responsible for providing advanced technical support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams.Key Responsibilities:Diagnose and resolve complex hardware and software problems.Perform...

  • Desktop Engineer

    3 weeks ago


    Annapolis, Maryland, United States General Dynamics Full time

    Job SummaryWe are seeking a skilled Desktop Engineer to join our team at General Dynamics Information Technology (GDIT). As a Desktop Engineer, you will play a critical role in delivering cutting-edge solutions to our clients. Your expertise in Windows desktop systems will enable you to tailor innovative solutions to meet the unique needs of our clients.Key...


  • Annapolis Junction, Maryland, United States ManTech Full time

    Secure Our Nation, Ignite Your FutureManTech International Corporation is seeking a highly motivated and career-oriented Senior Systems Administrator to join our team in Fort Meade, MD. As a key member of our engineering and Information Technology services team, you will play a critical role in providing support for the implementation, troubleshooting, and...


  • Annapolis, Maryland, United States EMTAK LLC Full time

    Job SummaryWe are seeking a skilled Windows Desktop Engineer to join our team at EMTAK LLC. As a key member of our IT department, you will be responsible for providing advanced technical support for Windows desktop issues, ensuring the stability, security, and performance of Windows desktop systems, and collaborating with cross-functional teams on...


  • Annapolis, Maryland, United States EMTAK LLC Full time

    Job Title: Windows Desktop EngineerWe are seeking a highly skilled Windows Desktop Engineer to join our team at EMTAK LLC. As a key member of our IT department, you will be responsible for providing advanced technical support for Windows desktop issues, ensuring the stability, security, and performance of Windows desktop systems, and collaborating with...


  • Annapolis, Maryland, United States EMTAK LLC Full time

    Job Title: Windows Desktop EngineerWe are seeking a highly skilled Windows Desktop Engineer to join our team at EMTAK LLC. As a key member of our IT department, you will be responsible for providing advanced technical support for Windows desktop issues, ensuring the stability, security, and performance of Windows desktop systems, and collaborating with...


  • Annapolis Junction, Maryland, United States Legato, LLC Full time

    Job Title: Linux System AdministratorWe are seeking a highly skilled Linux System Administrator to join our team at Legato, LLC. As a Linux System Administrator, you will be responsible for ensuring the standalone Linux environment is compliant and up and running, allowing Administrators/Analysts to work on new versions of the operating system.Key...


  • Annapolis, Maryland, United States EMTAK LLC Full time

    Job Title: Windows Desktop EngineerWe are seeking a highly skilled Windows Desktop Engineer to join our team at EMTAK LLC. As a key member of our IT department, you will be responsible for providing advanced technical support, system maintenance, and optimization for our Windows desktop systems.Key Responsibilities:Advanced Technical Support: Provide...


  • Annapolis, Maryland, United States Base2 Solutions Full time

    Job DescriptionAs a VDI Engineer at Base2 Solutions, you will be responsible for designing, developing, and maintaining complex virtual desktop infrastructure (VDI) solutions for our clients. Your expertise will be crucial in ensuring the successful deployment and operation of these solutions.Key ResponsibilitiesDesign and implement VDI solutions using...