Restaurant Operations Manager

2 weeks ago


Amsterdam, New York, United States BBL Hospitality Full time
Restaurant Assistant Manager

We are seeking an experienced and skilled Restaurant Assistant Manager to join our team at BBL Hospitality. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional guest service, and driving sales growth.

Key Responsibilities:
  • Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service, and satisfaction.
  • Ensure prompt, friendly service according to company guidelines and maintain a professional image.
  • Complete duties of the General Manager in their absence and ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking, and serving standards.
  • Achieve company objectives in sales, service, quality, appearance of facility, and sanitation.
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
  • Enforce alcohol awareness on a shift-to-shift basis and fill in where needed to ensure guest service standards and efficient operations.
  • Continually strive to develop associates in all areas of managerial and professional development.
  • Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
  • Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.
  • Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures.
Requirements:
  • Must be a minimum of 18 years of age.
  • Can demonstrate knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.
  • Serve Safe certification complete.
  • TIPS certification complete.
  • Possess excellent basic math skills and have the ability to operate a cash register or POS system.
  • Be able to work in a standing position for long periods of time (up to 5 hours).
  • Be able to reach, bend, stoop, and frequently lift up to 50 pounds.


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