Restaurant Operations Manager

4 hours ago

Amsterdam, New York, United States HC-Resource Full time
Restaurant General Manager Job Description

HC-Resource is seeking an experienced and motivated Restaurant General Manager to oversee the day-to-day operations of our restaurant.

Job Summary:

The Restaurant General Manager will be responsible for increasing sales, achieving EBITDA goals, adhering to the budget, and fostering a culture of responsibility among restaurant staff.

Key Responsibilities:
  • Own and grow sales, achieve EBITDA, meet budget, and create a culture of accountability.
  • Responsible for all front of house (FOH) and heart of house (HOH) results, including Ecosure.
  • Ensure CHARM service model is fully integrated by FOH Team with every Guest.
  • Communicate company initiatives and tactics to drive sales and profitability.
  • Recruit, hire, train, develop, and communicate with all Managers and Team Members.
  • Conduct regular one-on-ones and follow-up with Managers and Team Members.
  • Reinforce Team Members' skills and Managers' leadership behaviors.
  • Identify and implement strategies to retain the best Team Members.
  • Control receiving and inventory levels and report all concerns to Area Coach.
  • Create and delegate daily goals and tasks and ensure completion through consistent follow-up.
  • Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals.
  • Adhere to company policies, procedures, and all state and federal wage and hour regulations.
Requirements:
  • Must be at least 21 years old.
  • High School Diploma or High School equivalency required. Bachelor's Degree preferred.
  • Prefer 2 years of hands-on restaurant management experience.
  • ServSafe Certified preferred or able to obtain certification within 90-days of employment.
  • Valid Driver's License.
  • Commitment to excellence in friendly service.
  • Proven ability to grow sales.
  • Ability to inspire and motivate others.
  • Able to analyze issues and problem solve.
  • Sets clear goals for themselves and their team.
  • Demonstrates strong verbal and written communication skills.
  • Foster collaboration and teamwork within your team.
Physical Requirements:
  • Regular attendance and the ability to work up to 55 hours/week.
  • Ability to stand or walk for hours at a time.
  • Ability to frequently hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, and stoop.
  • Ability to frequently lift and carry items up to 50 lbs.
  • Ability to tolerate significant changes in temperature.
  • Ability to tolerate frequent immersion of hands in water and cleaning or sanitizing solutions.
  • Good close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

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