Restaurant Operations Manager
1 month ago
HC-Resource is seeking an experienced and motivated Restaurant General Manager to oversee the day-to-day operations of our restaurant.
Job Summary:The Restaurant General Manager will be responsible for increasing sales, achieving EBITDA goals, adhering to the budget, and fostering a culture of responsibility among restaurant staff.
Key Responsibilities:- Own and grow sales, achieve EBITDA, meet budget, and create a culture of accountability.
- Responsible for all front of house (FOH) and heart of house (HOH) results, including Ecosure.
- Ensure CHARM service model is fully integrated by FOH Team with every Guest.
- Communicate company initiatives and tactics to drive sales and profitability.
- Recruit, hire, train, develop, and communicate with all Managers and Team Members.
- Conduct regular one-on-ones and follow-up with Managers and Team Members.
- Reinforce Team Members' skills and Managers' leadership behaviors.
- Identify and implement strategies to retain the best Team Members.
- Control receiving and inventory levels and report all concerns to Area Coach.
- Create and delegate daily goals and tasks and ensure completion through consistent follow-up.
- Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals.
- Adhere to company policies, procedures, and all state and federal wage and hour regulations.
- Must be at least 21 years old.
- High School Diploma or High School equivalency required. Bachelor's Degree preferred.
- Prefer 2 years of hands-on restaurant management experience.
- ServSafe Certified preferred or able to obtain certification within 90-days of employment.
- Valid Driver's License.
- Commitment to excellence in friendly service.
- Proven ability to grow sales.
- Ability to inspire and motivate others.
- Able to analyze issues and problem solve.
- Sets clear goals for themselves and their team.
- Demonstrates strong verbal and written communication skills.
- Foster collaboration and teamwork within your team.
- Regular attendance and the ability to work up to 55 hours/week.
- Ability to stand or walk for hours at a time.
- Ability to frequently hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, and stoop.
- Ability to frequently lift and carry items up to 50 lbs.
- Ability to tolerate significant changes in temperature.
- Ability to tolerate frequent immersion of hands in water and cleaning or sanitizing solutions.
- Good close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
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