Telecommunications Specialist II

2 days ago


Tyler, Texas, United States Texas Department of Aging & Disability Services Full time
Job Summary:

We are seeking a highly skilled Telecommunications Specialist II to join our team at the Texas Department of Aging & Disability Services. This role will be responsible for installing, operating, diagnosing, and resolving voice, data, digital, wireless, and video telecommunications problems.

Key Responsibilities:
  • Maintain oversight and administration of telecommunications systems supporting multiple agencies.
  • Monitor ticket system and perform telecom network support remotely, directly, and in joint efforts with third-party vendors for problem resolution.
  • Review small to intermediate floor plan layouts to ensure Telecom Equipment will be housed appropriately.
Requirements:
  • Ability to work with Microsoft products and effective use of personal computer.
  • Knowledge of data processing and telecommunications principles, equipment, procedures, terminology, standards, and wiring technologies of network operating systems.
  • Ability to use VPN connectivity and interpret small to intermediate building floor plan layout and construction documents.
  • Ability to coordinate, install, operate, and evaluate telecommunications equipment and analyze, diagnose, and resolve telecommunications problems.
Working Conditions:

This role requires the ability to work independently and as a team member, with occasional travel to locations as required.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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