Customer Service Representative

2 days ago


Traverse City, Michigan, United States The Salvation Army Central Territory Full time
Job Title: Customer Service Representative

The Salvation Army Central Territory is seeking a skilled Customer Service Representative to join our team. Salary: $45,000 - $55,000 per year.

This role requires excellent communication skills, the ability to work in a fast-paced environment, and a passion for delivering exceptional customer service. As a Customer Service Representative, you will be responsible for greeting customers, answering questions, and resolving issues in a professional and courteous manner.

Key Responsibilities:
  • Greet customers and provide assistance with purchasing items
  • Answer phone calls and respond to customer inquiries
  • Resolve customer complaints in a timely and professional manner
  • Maintain a clean and organized store environment
  • Work collaboratively with colleagues to achieve sales goals

Requirements:
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to lift up to 25 pounds
  • Flexibility to work varying shifts, including weekends and holidays

Benefits:
The Salvation Army offers a comprehensive benefits package, including health insurance, paid time off, and opportunities for career advancement.

About Us:
The Salvation Army is a non-profit organization that provides essential services to those in need. Our mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

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