Customer Service Representative

2 days ago


Bay City, Michigan, United States ValorVIP Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an exciting opportunity to provide exceptional service to customers, resolve issues, and work in a fast-paced environment.

About the Role:

This role involves interacting with customers via phone, email, or in-person, responding to their inquiries, resolving issues, and providing information on our services. You will be responsible for answering calls, responding to emails, and assisting customers with their concerns.

You will also be required to maintain accurate records, update customer information, and perform other administrative tasks as needed.

The ideal candidate will have excellent communication skills, be able to work effectively in a team environment, and possess a strong commitment to customer satisfaction.

Requirements:
  • High school diploma or equivalent required
  • Experience in customer-facing roles preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Ability to handle multiple priorities and meet deadlines
Benefits:

We offer a competitive salary of $15.00 per hour, paid time off, holidays, and opportunities for advancement. Our company values diversity and inclusion, and we strive to create a workplace where everyone feels valued and respected.



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