Customer Service Ambassador

1 day ago


Traverse City, Michigan, United States Record Eagle Full time
Customer Service Ambassador

We are seeking a skilled Customer Service Ambassador to join our circulation team at the Record Eagle. In this role, you will be responsible for providing exceptional customer service to our readers by answering their questions about subscriptions and account information.

The ideal candidate will have strong organizational skills, experience working with computers or data base systems, and the ability to answer the phone with a smile. We offer a competitive compensation plan, including an estimated salary of $45,000 per year, as well as a full benefits package, including 401(k).

About the Role:

  • Provide excellent customer service to our readers via phone, email, and in-person interactions.
  • Answer reader inquiries about subscription and account information.
  • Assist readers with making payments and activating new subscriptions.
  • Maintain accurate records and databases.


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