Customer Service Representative Ambulatory Clinic

5 days ago


Seattle, Washington, United States Virginia Mason Franciscan Health Full time

Job Summary

We are seeking a skilled Customer Service Representative to join our team at Virginia Mason Franciscan Health. As a Customer Service Representative, you will play a vital role in ensuring that our patients feel respected, welcome, and comfortable during their visits to our ambulatory clinic.

Key Responsibilities

  • Facilitate and coordinate daily activities to ensure seamless patient care
  • Assist providers in administering healthcare through telephone answering, appointment scheduling, and rooming patients
  • Manage and communicate daily schedules, ensuring revenue capture is complete and timely
  • Communicate test results and patient concerns in an efficient and timely manner

Requirements

  • 6 months customer service or medical setting experience or Associate's degree
  • Professional demeanor with a positive, upbeat attitude
  • Excellent organizational and interpersonal communication skills
  • Detail-oriented with ability to multi-task, capable of working independently with minimal supervision

Preferred Qualifications

  • Knowledge of medical terminology

About Us

At Virginia Mason Franciscan Health, we are dedicated to improving the lives of our patients and our community. With a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, we offer a rewarding career opportunity for the right candidate.



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