Director of Entertainment Technical Operations

3 days ago


Universal City, California, United States NBC Universal Full time
Job Title: Director of Entertainment Technical Operations

The Director of Entertainment Technical Operations provides strategic leadership and oversight of all technical functions within the Entertainment Department. This role is responsible for managing technical standards, procedures, systems, equipment, and staff, as well as long-term planning of processes, functions, budgets, organization, and other projects as assigned and/or necessary.

Key Responsibilities:
  • Culture and Team Management: Cultivate and lead a culture that promotes a professional, collaborative, inspiring, fun, and inclusive work environment for all Team Members.
  • Technical Program Management: Strategically plan, direct, and execute an Entertainment Technical Program in support of delivering safe, reliable, and functional entertainment technical components and elements.
  • Team Leadership: Oversee the Entertainment Technical Management team in daily functions, including managing staff and process/procedures, and providing necessary direction and/or support for Team Members.
  • Quality Assurance and Safety: Responsible for Technical Quality Assurance, Safety, and Risk Management of all Technical Entertainment installations.
  • Financial Management: Oversee and manage labor and non-labor budgets, including understanding, reporting, and adjusting variance explanations as appropriate and necessary to remain on plan.
  • Communication and Collaboration: Establish and maintain effective relationships with other park department leaders and stakeholders, creating plans and solving/resolving problems to enhance the operation and guest/TM experience.
Requirements:
  • Experience: Extensive experience or equivalent background in live entertainment, Theme Park Management, Theatre, Special/Corporate Events, or Concerts.
  • Technical Skills: General knowledge and proficiency of technical software systems and/or programs.
  • Leadership Skills: Managerial or leadership experience of departments, budgets, and personnel.
  • Availability: Must be available to work on weekends, holidays, and nights as required.
  • Physical Demands: Able to work outdoors in varying weather conditions, walking/traveling to multiple venues throughout the day.
Key Competencies:
  • Communication and Influencing: Communicate effectively with people at all levels in the organization, including providing specific, timely feedback to managers and others to work together more effectively.
  • Managing Others: Identify required skills and criteria to ensure best quality hiring, demonstrate the ability to assess performance, and take appropriate coaching, corrective action, or termination if necessary.
  • Quality and Partner Focus: Continuously look for ways to refine and improve work processes to achieve better results.
  • Maximizing Resources: Work collaboratively with all Team Members in the organization and support others when requested.
  • Project Management: Design/develop plans for accomplishing objectives, monitoring status, and providing regular status updates.
  • Learning and Adapting: Remain productive during periods of ambiguity, uncertainty, and change.
  • Leadership: Set a positive, productive, and communicative tone as a leader in the department.

NBCUniversal is an equal opportunity employer and welcomes applications from diverse candidates. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access our website as a result of your disability. You can request reasonable accommodations by emailing [insert email address].



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