Crisis Intervention Specialist

2 weeks ago

Chicago, Illinois, United States The Thresholds Full time
Job Overview

The Crisis Intervention Specialist plays a vital role in linking individuals experiencing mental health crises with suitable care options. This position involves conducting risk evaluations in emergency situations and providing informed recommendations for treatment.

Key Responsibilities

  • Conduct thorough risk evaluations in emergency settings to determine suitable care pathways, including formulating preliminary diagnoses and treatment suggestions.
  • Utilize clinical expertise to make swift decisions in high-pressure environments with a significant patient load.
  • Ensure comprehensive documentation to facilitate patient transitions to inpatient facilities, including necessary legal forms.
  • Collaborate effectively with healthcare professionals, including emergency physicians, nursing staff, and psychiatric teams.
  • Employ de-escalation techniques to manage crisis situations effectively.
  • Deliver psychoeducational support and immediate interventions to patients in the emergency department.
  • Support inpatient psychiatric teams with assessments and connections to further care.
  • Assist in coordinating care by reaching out to relevant resources, hospitals, and agencies.
  • Gather essential information to evaluate service needs, recommend treatments, and identify existing community resources.
  • Communicate critical information regarding patients to team members and leadership, ensuring timely updates to supervisors on operational matters.
  • Meet established billing targets and complete all necessary documentation within designated timeframes.
  • Engage in collaborative case discussions to enhance patient care.
  • Perform additional duties as required.
  • Shift Schedule: Friday - Saturday 6:45am-3:15pm, Sunday-Tuesday 2:45pm-11:15pm

Qualifications

  • Education: A Master's degree in counseling, social work, or a closely related field is required.
  • Licensure: Preferred candidates will hold a Licensed Professional in the Healing Arts (LPHA) credential, such as a Licensed Clinical Social Worker (LCSW) or Licensed Clinical Professional Counselor (LCPC).

Experience:

  • Prior experience working with individuals diagnosed with mental health conditions is preferred.
  • Familiarity with medical terminology and effective communication with medical personnel is strongly preferred.
  • Ability to function as a collaborative team member.

Additional Requirements

  • COVID-19 Policy: Compliance with the Cook County Bureau of Human Resources' mandatory vaccination policy is required for all employees.

Benefits

  • Competitive Salary: Base salary of $58,400 annually, with potential increases based on experience.
  • Generous paid time off, including federal holidays, sick leave, and personal/vacation days.
  • Comprehensive dental and vision insurance, along with multiple medical insurance options.
  • 403(b) retirement plan with a 3% employer match.
  • Access to a robust employee assistance program (EAP).
  • Mileage reimbursement for work-related travel.
  • Eligibility for public service loan forgiveness.
  • Cell phone reimbursement (up to $50/month).
  • Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC).
  • Reimbursement for professional licensure and renewal fees.

Thresholds is dedicated to fostering a diverse, equitable, and inclusive workplace. We strive to create an environment where every employee feels valued and respected, enabling them to thrive and contribute to our mission. As one of the oldest and largest community mental health organizations in Illinois, we are proud to be recognized as a Top Workplace by the Chicago Tribune and one of Chicago's 101 Best & Brightest Companies to Work For.

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