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Regional Facilities Operations Manager

2 months ago


Pasadena, California, United States First Citizens Full time
Overview
This is a remote position that may only be hired in specific locations.

The Regional Facilities Operations Manager is tasked with overseeing and managing the performance of maintenance, operational activities, and physical assets of banking facilities at an advanced level within a designated region.

This role may involve implementing space planning strategies, supervising daily operations, preventative and reactive maintenance, as well as capital project work for various locations within the assigned region.

It is essential to ensure that departmental activities and methodologies generate value for the organization and align with business objectives through expertise in facility infrastructure.

This position enforces policies and procedures that uphold regulatory and corporate compliance.

Maximizing operational efficiencies, enhancing service quality, and managing risks are key responsibilities, achieved through diligent oversight of facility activities and research, alongside recommendations for industry best practices.

The manager will also lead and develop regional staff responsible for the maintenance and repair of branch facilities.
Responsibilities
Facility Support - Directs maintenance and repair efforts to ensure the functionality of banking facilities. Oversees and ensures the timely completion of work order requests. Provides training to Facilities Managers for preventative maintenance activities to minimize disruptions in operations.

Conducts, manages, and trains Facilities Managers to perform facility inspections, troubleshoot technical issues, provide reports, and develop effective asset management strategies.

Aids in executing departmental projects, including major renovations, capital improvements, relocations, mergers, acquisitions, and other special initiatives. Assists with emergency preparedness plans and standard operating procedures.

Facility Strategy - Cultivates and manages ongoing relationships with key department leaders to ensure alignment of the workplace with business needs.

Collaborates with management and department heads on strategic activities related to forecasting growth and space requirements, prioritizing projects and initiatives.

Supports integration activities related to acquisitions.

Vendor Management - Oversees key vendor relationships to optimize engagement value regarding pricing and service levels.

Works with vendors to assess if improvements or changes are necessary. Coordinates with procurement and vendor management on contract activities as needed.

Budget Planning - Develops, tracks, and maintains short and long-term capital and expense budgets for assigned locations, including business case recommendations for major expenditures or budget variances.

Ensures that long-term schedules and capital plans are established and maintained for locations within the region. Reports on budget performance and identifies cost-saving opportunities.
Managerial Functions - Leads facilities staff in the region, providing coaching and support for professional development. Establishes and monitors expectations to achieve company and departmental goals. Makes necessary adjustments to guidelines and procedures to meet objectives. Manages the selection, hiring, performance, training, and evaluation of assigned staff, including professional development.
Project Management - Plans and executes enhancement projects at assigned regional locations. Supports projects outside the department that involve workplace initiatives.
Qualifications

A Bachelor's Degree and 8 years of experience in Corporate Real Estate Facilities/Facilities Management -OR- a High School Diploma or GED with 12 years of experience in Corporate Real Estate Facilities/Facilities Management.


Additional Required Qualifications:
Experience with Corporate Real Estate Facilities and Maintenance.
Knowledge of troubleshooting electrical and mechanical systems.
Experience managing electrical and mechanical vendors.
Experience supervising Facilities Managers and Senior Facilities Managers is required.
Experience conducting in-depth building assessments.
Ability to communicate and collaborate effectively.
Strategic thinking capabilities.
30% travel may be required.

Preferred:

Preferred Certifications:
ASHRAE, BOMA, and/or IFMA.
Background in Chief Engineering.
Experience in commissioning.
Background in Financial Services.

Compensation for this position will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law.

Benefits programs are designed to meet associates where they are in life, offering a comprehensive benefits program for full-time associates.

More information regarding benefits offerings can be found in the employment offer.