Senior Data Analyst

2 days ago

Detroit, Michigan, United States J.D. Power Full time
Job Title: Senior Analyst, Customer Success

Job Summary:

We are seeking a highly skilled Senior Analyst to join our Customer Success team at J.D. Power. As a Senior Analyst, you will play a critical role in supporting data analytics advisory engagements with our automotive clients. Your primary focus will be on working with Client Directors and external clients to optimize multi-billion-dollar budgets, specifically in the areas of pricing, residual values, profitability, promotion/incentives tactics and strategies, demand planning and market sizing.

The Role:

As a Senior Analyst, you will use data analytics to advise clients on improving their sales, pricing, residual values and go-to-market strategies by leveraging PIN and ALG's proprietary datasets, Business Intelligence platforms, and predictive analytics tools. Your responsibilities will include:

  • Working with J.D. Power Client Directors to maintain and grow customer relationships through data-driven insights
  • Providing comprehensive, in-depth data analysis, data visualization, and advisory support to automotive clients
  • Analyzing and evaluating the automotive marketplace to identify areas of risk and opportunity for clients
  • Interacting with team members and clients to analyze data supporting decisions related to automotive sales, pricing, and incentive tactics
  • Proactively assisting in determining client needs and helping develop new analytical frameworks and solutions to satisfy those needs and grow the business

Qualifications:

To be successful in this role, you will need:

  • A BA/BS degree in business or quantitative-related field (Economics, Statistics, Engineering, Accounting, Mathematics, Biology, Computer Science, etc.)
  • Demonstratable experience working in financial or sales reporting, production or marketing planning, client management, or other professional roles requiring analysis
  • Background in problem-solving, data analysis, data manipulation, and communication (written and oral) skills
  • Significant experience/strength with MS Excel and/or large complex dynamic data sets, pivots, lookups, programming, macros, etc. required, as well as working fluency with MS PowerPoint (SQL experience a plus but not required)
  • Ability to interact effectively with people and work in a collaborative, time-sensitive environment
  • Consumer products and/or automotive industry experience preferred, but not required
  • Consulting/professional services industry experience preferred, but not required

About J.D. Power:

J.D. Power is a global leader in consumer insights, advisory services, and data and analytics. We unite industry-leading data and insights with world-class technology to solve our clients' toughest challenges. Our values are Truth Finders, Change Makers, and Team Driven, and we strive to be a diverse and inclusive workplace.

How to Apply:

If you are passionate about data and/or the automotive industry and are ready to make a significant impact with your analytical skills, we encourage you to apply. Please submit your resume and cover letter to us.

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