Service and Parts Specialist
2 weeks ago
Service and Parts Specialist
Become a vital member of a team dedicated to enhancing customer experiences, helping them create unforgettable moments while enjoying their time on the water. M-W Marine Inc is looking for a committed individual to join their parts and service division, offering full-time, year-round employment with a range of benefits.
Operating year-round, the tasks at M-W Marine Inc are tailored to the seasonal demands of the boating industry.
The starting pay for this role ranges from $15 to $18 per hour, based on experience, with pathways for career growth. Candidates should be prepared to work Saturdays and overtime during busy periods, while enjoying benefits such as paid training, holidays, vacation and sick leave, health insurance, Aflac, a 401(k) plan, and employee discounts on parts and accessories.
Key Responsibilities:
- Assist clients in identifying and procuring necessary parts.
- Manage phone inquiries and support walk-in clients.
- Prepare service orders and understand customer service needs.
- Maintain and replenish inventory; reorder parts as necessary.
- Receive shipments from vendors and dispatch parts to clients.
Required Qualifications:
- Exhibit excellent communication skills with clients and team members.
- Possess strong organizational skills.
- Proficient in typing and computer operations.
- Ability to remain calm during challenging customer interactions or busy times.
- Available to work weekdays and Saturdays.
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