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Marine Parts and Service Specialist

2 months ago

Hales Corners, Wisconsin, United States M-W Marine Inc Full time
Parts & Service Associate Opportunity at M-W Marine, Inc.

Are you enthusiastic about delivering outstanding customer support, particularly in the marine equipment sector? M-W Marine, a respected leader in the industry with a rich history, is seeking a dedicated individual to enhance our parts and service team. This role offers a stable and rewarding career path within a company that prioritizes its workforce.

We provide a competitive hourly wage ranging from $15 to $18 for those entering this position, along with ample opportunities for professional advancement. While flexibility is essential, including availability on weekends and during peak times, our employees benefit from a comprehensive package that includes paid training, health benefits, 401(k) plans, and attractive employee discounts.

Key Responsibilities

  • Guiding customers in locating and acquiring the necessary parts.
  • Managing incoming requests through phone and face-to-face interactions.
  • Preparing service orders and understanding customer service requirements.
  • Overseeing inventory levels and coordinating restocking orders.
  • Receiving and distributing parts from suppliers.
  • Efficiently shipping parts to customers.

Required Qualifications

  • Exemplary communication skills for effective interaction with customers and team members.
  • Strong organizational skills to manage tasks efficiently.
  • Competence in typing and navigating computer systems.
  • Ability to maintain composure during busy periods and challenging situations.
  • Willingness to work on weekdays and Saturdays.