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Client Relations Specialist

2 months ago

Newark, Ohio, United States Erin Curtis - State Farm Agent Full time
Job Overview

The Erin Curtis State Farm Agency is on the lookout for a detail-oriented and proactive individual to manage administrative responsibilities and assist insurance professionals in acquiring and retaining clientele.


Key Responsibilities:
  • Build and maintain customer relationships while providing follow-up as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Implement a customer-centric, needs-based review approach to inform clients about available insurance solutions.
  • Utilize effective communication skills to meet customer needs while fostering business growth.

Qualifications:
  • Strong commitment to customer service excellence.
  • Previous sales experience is preferred, including roles in retail, telemarketing, or as a sales representative.
  • Ability to obtain necessary Property and Casualty License.
  • Capability to secure a Life/Health License.
  • Willingness to meet mutually established marketing objectives.
  • Interest in promoting products and services tailored to customer requirements.

Benefits:
  • Competitive salary with commission and bonus opportunities.
  • Paid time off, including vacation and personal/sick days.
  • Comprehensive health benefits.
  • Profit-sharing options.
  • Potential for career growth and advancement within the agency.