Zone Manager

3 weeks ago


Columbus, Ohio, United States Paradies Lagardère Full time
Job Summary

As a Zone Manager at Paradies Lagardère, you will be responsible for leading a team of retail associates to drive sales, service, and operational excellence in our airport locations. This role is a key to bringing our mission of ensuring First Class Service to our customers and business partners to life.

Key Responsibilities

Model Company Service standards and behaviors with every customer; efficiently resolve escalated customer and associate inquiries in accordance with the company's policies and procedures

Train and perform all register/cash handling/Loss Prevention functions as outlined in the Standard Operating Procedures

Facilitate opening and closing of stores

Direct the replenishment of merchandise/supplies, maintain stockroom organization, and engage in receiving functions

Ensure store merchandising standards are consistently executed per the company guidelines

Coordinate, monitor and align team resources to maximize sales and service potential

Resolve basic IT/register issues and escalate as necessary

Ensure a safe working environment; inspect and correct work areas on regular basis; report all workplace injuries and concerns immediately

Prepare for and participate in inventories; verify high risk counts

Requirements

Leader: Inspires teammates to follow them

Team Player: Works well as a member of a group

What We Offer

As a Zone Manager at Paradies Lagardère, you will have the opportunity to work in a dynamic and fast-paced environment, leading a team of retail associates to deliver exceptional customer service and drive sales growth. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement.
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