Zone Manager

1 week ago


Columbus, Ohio, United States Paradies Lagardère Full time
Job Summary

We are seeking a highly motivated and experienced Zone Manager to lead our retail operations and drive sales, service, and operational excellence in our locations. As a key member of our team, you will be responsible for coaching, training, and supervising associates to ensure a first-class customer experience.

Key Responsibilities
  • Model and promote company service standards and behaviors with every customer
  • Train and perform all register and cash handling functions as outlined in our Standard Operating Procedures
  • Facilitate opening and closing of stores, direct replenishment of merchandise, and maintain stockroom organization
  • Ensure store merchandising standards are consistently executed and coordinate team resources to maximize sales and service potential
  • Resolve basic IT and register issues and escalate as necessary
  • Ensure a safe working environment and inspect work areas regularly
Requirements
  • Achieve sales goals by adhering to company performance metrics and implementing promotional programs
  • Communicate daily with the team and look for additional ways to drive business through product, processes, or people
  • Serve as the Manager on Duty providing leadership during assigned shifts and direct, coach, and train associates in their daily job assignments
  • Represent and support the company by fostering strong business relationships within the airport community
Qualifications
  • Leader: Inspires teammates to follow them
  • Team Player: Works well as a member of a group

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