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Retail Operations Supervisor

3 months ago


Everett, Washington, United States Rent-A-Center Full time

Sales Responsibilities:
* - Welcome and assist patrons on the sales floor
* - Acquire new rental agreements through in-person interactions and phone communications
* - Seek out new business opportunities via telemarketing and distributing promotional materials
* - Adhere to all company policies and procedures while maintaining high standards

Account Management Duties:
* - Keep precise records of customer account activities, including current and overdue accounts
* - Evaluate overdue accounts and engage with customers both in-person and via phone to encourage timely payments
* - Ensure timely collection of customer payments and achieve daily/weekly collection targets

Store Oversight:
* - Support the Store Manager in training staff and providing supervision in their absence
* - Assist in overseeing daily operations as required

Showroom & Backroom Maintenance:
* - Restore merchandise to a like-new condition
* - Maintain cleanliness and organization in the showroom, backroom, and all store areas, including vacuuming and dusting

Delivery & Pickup Assistance:
* - Aid in loading and unloading vehicles as needed, following safety protocols to protect colleagues, customers, and merchandise
* - Help deliver merchandise using company vehicles to customer residences
* - Assist in the installation and setup of merchandise, providing customers with proper usage instructions
* - Support the retrieval of merchandise from customer homes as necessary

* - Employment Type: Full-time

Compensation: $00 per hour
Benefits: Dental insurance

  • Paid training
  • Weekends off
  • Monday to Friday schedule
No prior experience required

  • Shift:
  • Day shift