Operations Manager

4 weeks ago


Everett, Washington, United States Floor & Decor Full time
Job Summary

As a Store Operations Manager at Floor & Decor, you will be responsible for overseeing the daily operations of our retail store, ensuring a seamless customer experience, and driving sales growth. This role requires a strong leader who can motivate and develop a team of associates to achieve exceptional results.

Key Responsibilities
  • Lead and manage a team of associates to achieve sales and customer service goals
  • Develop and implement operational strategies to improve store performance and customer satisfaction
  • Manage inventory, including ordering, receiving, and stocking merchandise
  • Ensure accurate and timely processing of transactions, including sales, returns, and exchanges
  • Maintain a safe and secure store environment, adhering to company policies and procedures
  • Collaborate with the General Manager to achieve store goals and objectives
Requirements
  • 3-5 years of retail management experience, preferably in a similar industry
  • Proven track record of driving sales growth and improving customer satisfaction
  • Strong leadership and communication skills, with the ability to motivate and develop a team
  • Ability to work in a fast-paced environment, with a focus on customer service and sales
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
Benefits
  • Competitive salary and bonus opportunities
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) plan with company match
  • Employee stock purchase plan
  • Referral bonus program
  • Personal holiday and volunteer time off program

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.


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