Sales Support Specialist
2 weeks ago
Position Title: Sales Support/Bid Coordinator
Company Overview: Delivering exceptional support throughout the sales process and enhancing customer relations.
Key Responsibilities:
- Assist the network in various operational tasks.
- Address customer inquiries, manage pricing adjustments, resolve UPC discrepancies, and provide support for billing and credit issues.
- Facilitate the conversion of NSC items to comparable PJP stock items.
- Coordinate updates for accounts, relay important network information, and troubleshoot delivery challenges.
- Manage the bidding process, including legal considerations, pricing strategies, and contract arrangements.
- Supervise order management, review customer configurations, and maintain accurate reporting.
- Serve as a point of contact for Sales Managers and Representatives, producing detailed Excel reports.
- Oversee pricing, order processing, and partner communications.
- Engage in various projects as directed by management.
Qualifications:
- A high school diploma is mandatory; an Associate's Degree is preferred.
- Preferred experience of 2 years in customer service roles.
- Strong communication skills to effectively interact with sales teams, clients, and management.
- Detail-oriented, strategic thinker with excellent organizational and multitasking capabilities.
- Demonstrated ability to carry out tasks with professionalism and discretion.
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