Retail Sales Specialist

2 weeks ago


Napa, California, United States Coach Full time
Company Overview:

Coach is a renowned global fashion brand established in New York in 1941. Guided by the vision of Creative Director Stuart Vevers, we embody the inclusive and bold spirit of our origins, crafting exquisite products designed to empower individuality.

As part of the Tapestry portfolio, we are dedicated to pushing boundaries and fostering innovation while maintaining a strong commitment to equity, inclusion, and diversity. For more insights into our values, please visit our People page.

Role Overview:

The Sales Associate position plays a crucial role in the success and efficiency of our retail environment. This role requires a strong focus on our brand values while delivering exceptional service to our clientele and driving sales performance.

Key Responsibilities:

  • Sales Floor Management: Understand and align with organizational goals, taking ownership of personal and store performance metrics. Develop personalized sales strategies in collaboration with management.
  • Customer Engagement: Build and maintain lasting relationships with customers by providing tailored experiences. Demonstrate a deep understanding of fashion trends and product knowledge to enhance customer interactions.
  • Operational Excellence: Ensure daily operational tasks are completed efficiently, maintaining high standards for store presentation and customer service.
  • Team Collaboration: Foster a collaborative environment, promoting teamwork and open communication among staff and customers.
Qualifications:

Experience: 1-3 years in a sales role, preferably within a luxury retail setting. Strong awareness of current fashion trends and competitive landscape is essential.

Education: High school diploma or equivalent; a college degree is preferred.

Technical Skills: Proficiency in cash register systems and basic computer skills, including the ability to utilize mobile devices and understand pricing strategies.

Physical Requirements: Ability to work in a fast-paced environment, communicate effectively, and perform physical tasks such as lifting and moving merchandise.

Schedule Flexibility: Must be available to work a flexible schedule, including evenings, weekends, and holidays, to accommodate peak retail periods.

This description outlines the primary duties and responsibilities of the Sales Associate role and is not an exhaustive list of all tasks. Coach is an equal opportunity employer, committed to hiring and developing a diverse workforce.



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