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Care Coordinator
2 months ago
At Advantage Home Care, we are seeking a highly motivated and organized Intake Coordinator to join our team. As an Intake Coordinator, you will play a critical role in ensuring the smooth onboarding of new clients and maintaining excellent relationships with existing ones.
Key Responsibilities:- Maintain a positive and professional demeanor when interacting with clients, staff members, and community resources.
- Deliver exceptional customer service to clients and field staff, addressing requests in a timely and efficient manner.
- Provide clear and effective communication to branch and corporate staff.
- Coordinate with the service coordinator to ensure branch staffing needs are met.
- Manage employee and client medical records, ensuring confidentiality and accuracy.
- Experience with Medicaid and working knowledge of office equipment.
- Excellent time management, organizational, and interpersonal skills.
- Proficiency in Microsoft Office applications and ability to lift 15-20 lbs.
- High school graduate with a minimum of 2 years of office experience.
We offer a competitive pay rate, benefits, and opportunities for advancement in a fun and lively work environment. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply.
