Ambulatory Support Assistant

1 month ago


Portage, Michigan, United States Bronson Healthcare Full time
Ambulatory Support Assistant Job Description

Bronson Healthcare Group is seeking a highly skilled Ambulatory Support Assistant to join our team. As an Ambulatory Support Assistant, you will play a critical role in supporting the Ambulatory Care Management Department team and primary care practice care teams in providing exceptional patient care.

Key Responsibilities:
  • Coordinate patient care across the continuum, connecting patients with the right resources and services.
  • Schedule medical appointments, handle faxes, mail, and calls, and provide follow-up with patients and families as needed.
  • Identify patients for outreach follow-up and provide quality care coordination services.
  • Collaborate with the ambulatory care management team, primary care practices, and other healthcare professionals to ensure seamless patient care.
  • Maintain accurate and up-to-date documentation of patient encounters and care coordination activities.
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree in healthcare or human services preferred.
  • At least 2 years of experience working in a healthcare or human services setting, with a focus on care coordination and patient advocacy.
  • Strong communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare professionals.
  • Ability to analyze data sets and manage issues utilizing resources and protocols.
  • Flexibility to adapt to changing needs and priorities, with a focus on delivering high-quality patient care.

Bronson Healthcare Group offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual with a passion for patient care, we encourage you to apply for this exciting opportunity.



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