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Community Services Coordinator

2 months ago

Lehigh Acres, Florida, United States KW Property Management, LLC Full time
Job Overview

Property: KW Property Management, LLC

This role involves providing exceptional service to residents and guests within a residential community, ensuring a welcoming and professional atmosphere.

Key Responsibilities
  • Welcome all visitors to the community with enthusiasm, demonstrating a commitment to excellence and pride in your role.
  • Engage with residents, guests, and colleagues in a friendly, attentive, and service-oriented manner.
  • Deliver concierge services on behalf of the community, acting as a representative of KW Property Management with professionalism and integrity.
  • Build and maintain relationships with local businesses and service providers to enhance resident experiences.
  • Promptly relay any resident or guest concerns to management, adhering to standard operating procedures.
  • Ensure a tidy and organized workspace, as the resident services representative is often the first point of contact for visitors.
  • Oversee the management of lost and found items, maintaining a detailed log of items received.
  • Assist in the preparation and distribution of newsletters and other communications, including mailroom tasks.
  • Compile and submit weekly activity reports to management as required.
  • Review daily schedules, event calendars, and operational hours to provide accurate information to residents.
  • Perform additional duties as assigned by management.
Work Environment

This position primarily operates within the administrative office of a residential community, with both indoor and outdoor responsibilities, subject to the local climate.

Physical Requirements

The physical demands of this role include the ability to sit, stand, reach, lift, bend, kneel, stoop, climb, and move items weighing up to 30 pounds. Manual dexterity, auditory and visual skills, and the capacity to follow both written and verbal instructions are essential.

Position Type and Work Hours

Workdays and hours will be determined by the property’s needs, with potential adjustments to accommodate business requirements.

Qualifications
  • High School Diploma or equivalent.
  • Prior experience in a similar role is preferred.
  • Excellent communication skills, with the ability to convey detailed information effectively.
  • Creative mindset with a passion for fostering a vibrant and safe community atmosphere.
  • Able to thrive in a fast-paced environment with a diverse population.
Additional Information

This job description is intended to provide a general overview of the position and is not exhaustive of all duties and responsibilities. Responsibilities may evolve over time with or without notice.

KW Property Management & Consulting promotes a drug-free workplace and is an equal opportunity employer, welcoming all qualified applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.