Airport Operations Manager

6 days ago


Lehigh Acres, Florida, United States PrimeFlight Aviation Services, Inc. Full time
Job Title: General Manager

PrimeFlight Aviation Services, Inc. is seeking a highly skilled and experienced General Manager to lead our airport operations team.

Responsibilities:
  • Foster a safe and productive work environment, ensuring compliance with all regulatory requirements.
  • Hold employees accountable for safety audit performance and operational metrics.
  • Meet administrative requirements, including monitoring and recording operational and financial performance.
  • Work with Sales, Division Vice President, and Controller to develop competitive bids for new business.
  • Coordinate new local account start-ups and resolve service issues promptly to ensure contract retention.
  • Perform supervisory functions, including maintaining a qualified and trained staff, communicating performance expectations, and recommending salary adjustments.
  • Ensure proper training of assigned personnel and foster a safe, cooperative, and harmonious working climate.
  • Manage fee-for-service operations, including cash handling and accountability procedures.
  • Adapt to and promote changes in corporate policy and procedures.
  • Direct work, appraise performance, reward, and discipline employees, addressing complaints and resolving problems.
  • Maintain and foster successful working relationships with customers and be the face and advocate for PrimeFlight within the airports community.
  • Attend meetings and events on behalf of PrimeFlight, displaying professionalism and prioritizing customer interests.
  • Meet or exceed established Key Performance Indicators and Service Level Agreements.
  • Demonstrate regular, predictable attendance and exceed PrimeFlight customer service and safety standards.
Competencies:
  • Problem Solving
  • Operational and Financial Acumen
  • Customer Service
  • Interpersonal
  • Oral Communication
Qualifications:
  • 18 years of age or older
  • Reliable transportation
  • Valid State Driver's License with a verifiable safe vehicle operating record
  • Eligible to work in the United States
  • Associates degree or higher (or equivalent experience)
  • Ability to read and interpret documents in English and communicate effectively
  • Ability to understand and analyze financial operations and mathematical functions
  • Ability to apply common sense understanding to carry out instructions
  • Demonstrated proficiency in Word, Excel, Online Timekeeping, and Outlook

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