Transformation Expert for Growth and Innovation

1 week ago

California, Missouri, United States Earnest Current Job Openings Full time

**Mission-Driven Opportunity**

Earnest is on a mission to make higher education accessible and affordable for everyone. We empower students with financial support and help them pay down their debt, so they can get back on the right financial track.

We build tools that enable people to feel in control of their financial future, including private student loans, student loan refinancing, and scholarships. Our goal is to help students live their best lives, free from the stress of student debt.

About the Role:

We are seeking a highly skilled Transformation Expert to join our Growth Experience team. As a key member of this team, you will drive the end-to-end implementation of growth-focused A/B tests and experiments to optimize the user journey, increase conversion rates, and enhance customer retention.

Your responsibilities will include:

  • Instrumenting code to fire analytics events and working closely with Product and Data teams to ensure proper instrumentation.
  • Building and maintaining performance-focused front-end and back-end features, prioritizing SEO, accessibility, and load times on our public-facing website.
  • Conducting code reviews and ensuring high standards of code quality and maintainability across the team.
  • Rapidly experimenting and developing new features to enhance user engagement, support business goals, and improve product metrics.
  • Supporting the Marketing team by developing self-service features, assisting with new page layouts, and creating additional CMS blocks.
  • Collaborating on the continuous improvement of our experimentation framework, enhancing automation, tracking accuracy, and reporting processes.
  • Troubleshooting and optimizing code and processes to reduce friction points in the product funnel and increase the velocity of experimentation.

Requirements:

To be successful in this role, you should have:

  • 5+ years of professional development experience, with a strong background in full-stack development, ideally within Growth or Product Engineering.
  • Proven experience with A/B testing tools (such as Optimizely, Google Optimize, or similar) and analytics platforms (like Google Analytics, Amplitude, or Mixpanel).
  • Skilled in JavaScript, React, and Node.js (or comparable front- and back-end frameworks), with a focus on performance and scalability.
  • Experience with SQL or similar querying languages, enabling you to pull and analyze data directly.
  • Proficient in Typescript, enabling you to build safer and more reliable code.
  • Strong collaboration skills and the ability to work in fast-paced environments where iterative improvements and rapid testing cycles are essential.
  • Willingness to travel to the Oakland office monthly to collaborate with other Earnies.

Preferred Qualifications:

  • Previous experience in a fintech or similarly regulated environment.
  • Familiarity with headless CMS platforms, such as Storyblok, Contentful, or other comparable tools.
  • Experience with server-side testing methodologies and experimentation within server-rendered applications.
  • Background in user research and behavior analysis to deeply understand and act on user pain points.
  • Exposure to CI/CD and deployment practices for smooth, safe, and efficient experiment rollouts.

Location and Benefits:

This role will be based in the San Francisco Bay Area. While you'll enjoy the flexibility of remote work, we also love to see our Earnies face-to-face. We ask you to join us at our Oakland office for 3 consecutive days a month for team collaboration and some fun.

Compensation:

The estimated salary for this role is around $160,000 - $180,000 per year, depending on your level of experience and qualifications.

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