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Director of Strategic Operations

2 months ago

Pleasanton, California, United States ThisWay Global Full time
About the Role

ThisWay Global is seeking a highly skilled and experienced Director, Business Excellence - Digital to join our team. As a key leadership role, this position involves acting as the Chief of Staff and a strategic partner to the Executive Vice President, Chief Technology Officer.

Key Responsibilities
  1. Strategic Support (35%):
    • Collaborate with the EVP, CTO to develop and implement the company's Digital strategy and planning efforts.
    • Oversee the development of medium and long-term goals, identifying growth opportunities and facilitating cross-functional initiatives.
    • Monitor business trends and industry best practices to inform strategic business planning.
    • Work with leaders to remove barriers to progress and ensure the success of business initiatives.
    • Define, prepare, and communicate departmental plans, including strategy, staffing, and development plans.
    • Conduct business and financial analysis to support and track the business strategy.
  2. Operational Excellence (35%):
    • Oversee the day-to-day operations of the Digital department, ensuring efficient processes and resource allocation.
    • Implement process improvements and act as a Digital ambassador to simplify complex topics.
    • Develop and execute communication strategies aligned with company goals and values.
    • Drive a cohesive approach to Culture & Change Management activities, including communications planning and stakeholder management.
    • Enhance partnerships with key Digital suppliers and partners to foster innovation.
  3. Executive Liaison (20%):
    • Work with the executive assistant to manage the commitments and time of the EVP, CTO.
    • Prepare briefing materials and serve as a point of contact for Digital matters.
  4. Leadership & Collaboration (10%):
    • Foster a collaborative work environment within the Digital team.
    • Build strong relationships with cross-functional teams across the organization.
Requirements
  • Bachelor's degree in Business Administration or related field, or equivalent experience.
  • Minimum of 5-7 years of experience in HR, Consulting, or Information Technology.
  • Proven track record in managing complex projects and initiatives.
  • Strong analytical and problem-solving skills with the ability to develop effective solutions.
  • Competencies: Accountability, Action-Oriented, Collaboration, Customer Focus, Resilience, Results-Driven, Self-Development, Situational Adaptability, and Trustworthiness.
Benefits
  • Compensation: $102,300 - $208,600 per year, based on education, experience, and market data.
  • Bonuses/Commission: Quarterly bonuses or commissions based on company performance.
  • Medical, Dental, and Vision: Comprehensive healthcare benefits.
  • Retirement Contributions: 401(k) with company match.
  • Employee Stock Purchase Plan: Opportunities to buy company stock at a discount.
  • Paid Time Off: Includes holidays, vacation, sick days, and more.
  • Additional Perks: Education reimbursement, employee discounts, referral bonuses, and charitable contribution matching.