Operations Director

1 month ago

Pleasanton, California, United States AC Hotel Pleasanton Full time
Job Summary

We are seeking a highly skilled and experienced Director of Operations to join our team at AC Hotel Pleasanton. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest satisfaction, and driving revenue growth.

Key Responsibilities
  • Supervise and manage hotel departments to ensure seamless operations and exceptional guest service.
  • Develop and implement strategies to improve occupancy levels, revenue, and guest satisfaction.
  • Collaborate with the sales team to drive sales and revenue growth.
  • Oversee the property accounting functions, including accounts payable and receivable, house bank audits, petty cash, and tax.
  • Ensure compliance with internal audit standards and company policies.
  • Monitor and maintain front office systems and equipment to ensure optimal performance.
  • Develop and implement action plans to remedy guest service deficiencies.
  • Follow sustainability guidelines and practices related to our EarthView program.
  • Practice safe work habits and follow MSDS and OSHA standards.
Requirements
  • Associate or Bachelor's degree preferred.
  • Intermediate knowledge of overall hotel operations.
Work Environment and Context
  • Work schedule varies and may include working on holidays, weekends, and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, and reaching.

We are an equal-opportunity employer and welcome applications from diverse candidates. To learn more about our company culture and values, please visit our website.

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