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Senior Care Management Coordinator

2 months ago

Fredericksburg, Virginia, United States Care Advantage Inc. Corporate Full time
Job Overview

Care Advantage Inc. is proud to be recognized as a TOP WORKPLACE and honored with the title of BEST IN HOME CARE. We provide meaningful employment opportunities that allow you to positively impact the lives of seniors in our community. As the largest privately-owned home care provider in the mid-Atlantic region, we are excited about our ongoing growth and ambitious expansion plans. We are currently in search of a dedicated Care Coordinator to join our team.

Key Responsibilities:

  • Facilitating the connection between suitable caregivers and clients, taking into account individual needs, preferences, and qualifications.
  • Acting as a liaison between clients and field staff to foster strong relationships.
  • Managing the availability of caregiving personnel; keeping accurate records and updating data promptly.
  • Making informed decisions and judgments while efficiently organizing assignments.
  • Exhibiting adaptability in urgent situations, such as emergencies or scheduling changes, and communicating effectively with relevant personnel.
  • Supervising field staff activities, assessing performance, and ensuring accountability and compliance.
  • Skillfully coordinating schedules in a dynamic environment, maintaining a calm and client-focused approach.
  • Collaborating closely with branch team members to create a vibrant and cohesive work atmosphere.

This position is designed to ensure that team members are well-equipped to handle various situations and inquiries. As the face of the company, the Care Coordinator plays a crucial role in welcoming new clients who choose Care Advantage for their home care needs.

Desired Qualities:

  • Enthusiasm, dedication, and a genuine passion for achieving objectives.
  • A strong work ethic and creative problem-solving skills, prioritizing the needs of clients and caregivers.
  • A flexible mindset that allows for adjustments in response to evolving needs.
  • A commitment to personal growth, career advancement, and a forward-thinking perspective.
  • Empathy, compassion, and a strong desire to serve others.

Qualifications:

  • High School diploma or G.E.D. equivalent, with a minimum of two years of relevant experience.
  • Experience in scheduling, healthcare, and telephone communication is advantageous; proficiency in computer skills is required.
  • Strong organizational and time management abilities, along with excellent communication skills and attention to detail.

Join a dynamic organization that is a leader in home care and become part of a supportive family of employees.