Customer Service Coordinator

4 days ago


Manassas, Virginia, United States Lil' Kickers of Manassas Full time
Job Overview
K Sports Complex seeks a highly organized and customer-focused individual to support the daily operations of our facility. As a key member of our team, you will be responsible for ensuring seamless interactions with customers, managing facility rentals, and maintaining a clean and welcoming environment.

Key Responsibilities
  • Serve as a liaison between customers and facility staff to resolve issues and answer questions.
  • Set up and break down rentals, including equipment and supplies.
  • Maintain a high level of customer service at all times, responding promptly to inquiries and resolving conflicts professionally.
  • Perform custodial tasks, including cleaning and minor maintenance, to ensure a safe and clean environment for customers.
  • Collaborate with department supervisors and the General Manager to achieve goals and objectives.

Requirements
  • High school diploma or equivalent required; some college or prior experience in customer service preferred.
  • Ability to work flexible hours, including weeknights and weekends.
  • Excellent communication and problem-solving skills.
  • Able to lift 25 pounds and stand for long periods.

The estimated salary for this position is $18-20 per hour, based on industry standards and location.

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