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Community Services Coordinator

2 months ago

Lehigh Acres, Florida, United States KW Property Management, LLC Full time
Job Overview

Property: KW Property Management, LLC

This role is designed to provide essential support and services to residents, ensuring a welcoming and engaging environment.

  • Welcoming Atmosphere: Greet all visitors with enthusiasm, demonstrating a commitment to exceptional service and community pride.
  • Resident Interaction: Foster positive relationships with residents, guests, and colleagues through courteous and attentive communication.
  • Concierge Duties: Act as a representative of the community, delivering concierge services with professionalism and integrity.
  • Local Partnerships: Build and maintain connections with local businesses and service providers to enhance resident experiences.
  • Effective Communication: Relay resident and guest inquiries to management in a timely manner, adhering to standard operating procedures.
  • Organized Environment: Ensure a tidy and orderly workspace, as the resident services agent is often the first point of contact for visitors.
  • Lost and Found Management: Oversee lost and found items, maintaining a detailed log of items received.
  • Administrative Support: Assist with the preparation of newsletters and mailings, as well as posting community memos.
  • Reporting: Compile and submit weekly activity reports to management as required.
  • Event Coordination: Review daily updates, event calendars, and operational hours to provide accurate information to residents.
  • Additional Responsibilities: Perform other tasks as assigned by management to support community operations.

Work Environment:
This position primarily involves working in an administrative office within a residential community, with both indoor and outdoor responsibilities. Employees may experience typical climate conditions.

Physical Requirements:
The physical demands of this role include the ability to sit, stand, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing up to 30 pounds. Manual dexterity, auditory and visual skills, and the capacity to follow written and verbal instructions are essential.

Work Schedule:
Work hours will be determined by property needs and may vary to accommodate business requirements.

Qualifications:

  • High School Diploma or equivalent.
  • Prior experience in a similar position is preferred.
  • Strong communication skills, with the ability to convey detailed information effectively.
  • A creative mindset with a passion for fostering a vibrant and safe community lifestyle.
  • Ability to thrive in a fast-paced environment while engaging with a diverse population.

Note:
This job description is intended to provide a general overview of the position and is not exhaustive of all responsibilities and duties. Responsibilities may change at any time with or without notice.

KW Property Management & Consulting is committed to maintaining a drug-free workplace and is an equal opportunity employer, welcoming all qualified applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.