Health Services Risk Manager

19 hours ago


Washington DC USA, United States Community of Hope Full time
Job Title: Health Services Risk Manager

Community of Hope is seeking a highly skilled Health Services Risk Manager to join our team. As a key member of our health services team, you will play a critical role in identifying and mitigating risks that impact patient outcomes.

About the Role:

The Health Services Risk Manager will assist in the development and implementation of our Risk Management Program, with a focus on health services elements. This includes ensuring compliance with risk management activities required by the HRSA Community Health Center program to maintain Federal Torts Claim Act (FTCA) deeming status.

Key Responsibilities:
  • Develop and implement the annual Risk Management Plan, with a focus on Health Services requirements and activities.
  • Monitor requirements and updates to annual requirements related to FTCA deeming.
  • Prepare the Annual Risk Management Update for Health Services and support its presentation to the Board of Directors annually.
  • Complete the Quarterly Health Services Risk Management Dashboard and related reports and analysis.
  • Analyze Unusual Incident Reports for health services monthly, ensuring data is accurately entered, and support discussion and closure of Unusual Incident Reports (UIRs).
  • Support the identification of quarterly high-risk assessment activity and complete documentation of results.
  • Support various COH teams in maintaining improvement of systems, processes, interventions when identified as high risk to ensure that we follow through on interventions to reduce risk.
  • Facilitate communication between teams to ensure that all are aware of opportunities to reduce or manage risks.
  • Assist in developing educational programs to raise staff awareness to risk exposure and the impact on professional liability.
  • Stay up to date on ECRI and FTCA trainings, as well as other relevant trainings.
  • Attend DCPCA Emergency Preparedness meetings with other relevant COH staff.
Requirements:
  • Bachelor's degree in a field such as Social Services, Health Administration, Nursing, Public Health, or a related field required. Master's or Certified Professional in Health Care Risk Management preferred.
  • Minimum of 3 years of experience working in a healthcare setting required, preferably in a community health center or ambulatory setting.
  • Experience with incident reporting, risk management, auditing clinical practice, leading program change/transformation, training staff, knowledge of EHRs, and conducting root cause analyses (RCA) and/or failure mode and effects analysis (FMEA) desired or equivalent combination.
  • Experience working as part of a team, with strong ability to think strategically and problem-solve required.
  • Strong organizational skills and attention to detail required.
  • Strong writing and data presentation skills.
  • Demonstrated interest in and/or experience working with under-resourced communities.
What We Offer:

Community of Hope offers a comprehensive benefits package, including medical, dental, and vision plans, life insurance, short-term disability, and long-term disability insurance, 403(b) Retirement Plan, and flexible spending accounts for medical and dependent care reimbursable expenses. We also offer ongoing internal leadership training for supervisors, diversity, equity, and inclusion training and initiatives for all staff, and ongoing well-being activities, culture compact activities, and trauma-informed care initiatives.

We are an equal opportunity employer and welcome applications from diverse candidates. To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: Phone:



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