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Lead Clinical Office Coordinator

2 months ago

Manitowoc, Wisconsin, United States 154 Aurora Health Care North, Inc. Full time

Position Title: Clinical Office Assistant Lead

Company: 154 Aurora Health Care North, Inc.

Department: Clinical Operations

Employment Type: Full-time

Eligibility for Benefits: Yes

Weekly Hours: 36

Work Schedule: Consistent hours, Monday through Friday.

Key Responsibilities:

  • Oversees the operational workflow of clinical office personnel.
  • Assists with human resources functions.
  • Performs duties associated with Clinical Office Assistant roles.
  • Acts as a resource for departmental staff and medical professionals.
  • Manages the procurement of supplies and the maintenance of equipment.
  • Addresses customer inquiries and resolves complaints.
  • Plans and executes additional projects or generates reports.
  • Collects, organizes, and analyzes relevant data.

Required Licensure, Registration, and Certification: None required.

Educational Qualifications: High School Diploma or equivalent.

Experience Requirements: Generally requires five years of experience in secretarial or clerical support roles.

Essential Knowledge, Skills, and Abilities:

  • Intermediate to advanced proficiency in Microsoft Office applications.
  • Proven skills in project coordination.
  • Strong interpersonal, written, and verbal communication abilities.
  • Customer service skills, including effective service recovery techniques.

Physical Demands and Work Environment:

  • Ability to sit, walk, stand, bend, and occasionally lift items weighing up to 20 lbs.
  • Operates necessary office equipment.
  • Works in a standard office setting.
  • May require travel and exposure to varying weather conditions.