Clinical Training Specialist
3 days ago
Overview
The Clinical Training Specialist is a key member of our US Derm Support Roles team, responsible for developing and delivering high-quality training programs for our clinic receptionists and assistants. This role requires a strong background in dermatology and a passion for training and development.
Key Responsibilities:
- Develop and deliver remote and on-site training programs for new clinic receptionists and assistants
- Provide effective training and support to ensure consistent quality and high levels of staff development
- Actively participate in the development and continuous improvement of the training program, including recommending revisions and improvements to existing training materials and methods
- Maintain working knowledge and stay current on all reception procedures and protocols
- Prepare for training sessions, including setting up Zoom meetings, updating agendas, and creating EMR test patients and scenarios
- Provide written feedback to clinic managers on trainee performance and encourage meaningful feedback from trainees
- Perform the duties of a Clinical Assistant and/or receptionist when assigned
Qualifications:
- Certified Medical Assistant, LPN, or RN required; must keep current on all state certifications, licenses, and/or registrations
- CPR Certification required per licensing requirements as applicable
- 2 years of work experience in dermatology/Mohs surgery or 5 years of related work experience required
- Must possess a valid Driver's License and a driving record that allows for insurability by Forefront Dermatology
- Excellent communication, organization, and interpersonal skills required
About Us:
Forefront Dermatology is a leading provider of dermatology services, committed to delivering high-quality care and exceptional patient experiences. Our team is dedicated to making a positive impact in the lives of our patients and communities.
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