Customer Service Excellence Specialist

10 hours ago


Oak Park, Illinois, United States Colin Fane - State Farm Agent Full time

Job Summary: As a Customer Service Excellence Specialist at Colin Fane - State Farm Agent, you will be responsible for delivering exceptional customer service and building strong relationships with clients.

  • Key Responsibilities:

  • Customer Support: Provide personalized support by actively listening to customers, empathizing with their concerns, and communicating effectively to resolve issues.
  • Policy Management: Assist clients with policy changes, updates, and claims processing, ensuring seamless and efficient service.
  • Problem-Solving: Analyze customer situations and find effective solutions to meet their unique requirements, demonstrating a proactive approach to problem-solving.
  • Collaboration: Work collaboratively with the team to contribute to a positive dynamic and share knowledge, fostering a culture of excellence and teamwork.

Requirements and Qualifications: To succeed in this role, you will need

  • Excellent Communication Skills: Possess excellent written and verbal communication skills to interact effectively with customers and colleagues.
  • Customer-Focused Orientation: Demonstrate a strong customer-centric approach, prioritizing customer needs and delivering results-driven solutions.
  • Multitasking and Prioritization: Possess the ability to multitask, prioritize tasks, and manage multiple projects simultaneously, ensuring timely completion and high-quality output.
  • Attention to Detail and Organizational Skills: Maintain attention to detail and organizational skills to ensure accurate data entry, record-keeping, and compliance with company procedures.
  • Proficient Computer Skills: Be proficient in using computer software applications, including Microsoft Office and specialized insurance industry tools, to efficiently perform job duties.

About Us: Colin Fane - State Farm Agent is a leading insurance and financial services company committed to helping individuals manage life's uncertainties and realize their dreams. We offer a comprehensive benefits package, including competitive salary, paid time off, and opportunities for career advancement.

Compensation and Benefits: The estimated annual salary for this role is $65,000, based on national averages and industry standards. Additional benefits include

  • Growth Potential: Opportunities for professional growth and development, enabling you to advance your career within the company.
  • Paid Time Off: A generous paid time-off policy, allowing you to recharge and maintain a healthy work-life balance.
  • Valuable Career-Building Experience: Gain valuable experience and skills working with a reputable insurance and financial services company.


  • Oak Park, Illinois, United States Circle K Stores, Inc. Full time

    Are you looking for a career in retail with opportunities for growth and development? Circle K Stores, Inc. is seeking a Customer Service Representative to join their team at Store 4706758, located at 401 Madison St, Oak Park, Illinois. This is a flexible availability position, ideal for those who want to balance work and personal life.About the RoleWe are...


  • Machesney Park, Illinois, United States State Farm Insurance Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Insurance Customer Service Specialist to join our team at State Farm Insurance.About the RoleThis is a dynamic opportunity for an individual who is passionate about delivering exceptional customer service and support in a fast-paced insurance environment.Key Responsibilities:Assist customers...


  • Highland Park, Illinois, United States Earl Stewart Toyota Full time

    At Earl Stewart Toyota, we are committed to excellence in the automotive industry. As a New Vehicle Delivery Specialist - Tech Specialist, you will play a vital role in our team's success. Our dealership is dedicated to providing exceptional customer service, and we are seeking ambitious individuals who share our passion for delivering top-notch...


  • Oak Park, Illinois, United States Sherwin-Williams Full time

    Job Overview:Sherwin-Williams is seeking a part-time Sales and Customer Service Representative to join our team at Store #1787 in Oak Park, IL. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining high-quality visual standards of products and store.Salary:...


  • Oak Park, Illinois, United States Ace Hardware Full time

    Job DescriptionWe are seeking a skilled and enthusiastic Sales Associate to join our team at Ace Hardware. In this role, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with receiving, stocking, and pricing merchandise.Key Responsibilities:Assist customers with personal...


  • Oak Park, Illinois, United States Village of Oak Park Illinois Full time

    Job DescriptionThis is an exciting opportunity to join the Village of Oak Park Illinois as a Customer Service Representative II. As a key member of our team, you will provide exceptional customer service to the public, handle high-volume telephone traffic, and perform complex customer service duties.The ideal candidate will possess excellent communication...


  • Machesney Park, Illinois, United States Firestone Full time

    Firestone is seeking a Customer Experience Specialist to join our retail team. As a Customer Experience Specialist, you will be responsible for creating an exceptional customer experience by merchandising products, responding to customer inquiries, and explaining warranty options.Responsibilities:Maintain a clean and organized store environmentProvide...


  • Oak Park, Illinois, United States Jewel-Osco Full time

    Job OverviewAs a Customer Service Representative and Store Support Associate at Jewel-Osco, you will be the face of our company, interacting with customers and fellow associates to provide excellent service.Main ResponsibilitiesProvide exceptional customer service by assisting and supporting valued customers.Perform daily tasks such as bagging groceries,...


  • Orland Park, Illinois, United States Tailored Brands Inc Full time

    **About K&G Fashion Superstore**K&G Fashion Superstore has been a trusted destination for value-conscious customers for over 25 years. Our stores offer a wide selection of brand name and designer apparel, footwear, and accessories at significantly discounted prices. We are committed to providing our customers with an exceptional shopping experience, and we...


  • Oak Brook, Illinois, United States Collegis Full time

    Job DescriptionThe Associate Supervisor - ITSS position at Collegis is an excellent opportunity for career-minded and goal-oriented individuals to provide exceptional managed IT services to our partners.The successful candidate will manage a team of IT Support Specialists supporting Windows desktop, MAC OSX and Windows server operating systems through...


  • Park Ridge, Illinois, United States Provident Bank Full time

    Company OverviewProvident Bank is a highly regarded financial institution in New Jersey with deep roots in the community. We are committed to placing our employees, customers, and the communities we serve at the center of all we do.As a dynamic and growing organization, we continue to expand our branches in New Jersey, Eastern Pennsylvania, and New York. Our...


  • Oak Brook, Illinois, United States Potbelly Sandwich Works Full time

    Job DescriptionWe are seeking a skilled Delivery Driver to join our team at Potbelly Sandwich Works. The ideal candidate will have excellent customer service skills and the ability to work independently in a fast-paced environment.ResponsibilitiesDeliver high-quality food and beverages to customers in a timely and efficient manner.Provide exceptional...


  • Oak Park, Illinois, United States Circle K Stores, Inc. Full time

    Circle K Stores, Inc. is a dynamic and growing company that values its employees and provides opportunities for growth and development. As a Customer Service Representative, you will play a critical role in delivering exceptional customer experiences and supporting the success of our stores.About the RoleWe are seeking a highly motivated and organized...


  • Oak Park, Illinois, United States Sherwin-Williams Full time

    About the RoleAt Sherwin-Williams, we believe in creating a career that grows with you. As a Retail Sales Specialist, you will play a crucial role in helping our customers achieve their goals through expert advice and exceptional customer service.Key Responsibilities:Assist customers in person and over the phone by determining their needs and presenting...


  • Oak Brook, Illinois, United States Chicago Public Schools Full time

    Job OverviewWe are seeking a dedicated Student Services Specialist to join our team at Chicago Public Schools.Job DescriptionAs a Student Services Specialist, you will be responsible for providing educational, psychological, and social support to students in assigned classes/caseloads. This includes:Developing and implementing intervention and prevention...


  • Oak Park, Illinois, United States Ace Handyman Services Full time

    About the JobWe are looking for a skilled handyman specialist to join our team at Ace Handyman Services. As a key member of our team, you will be responsible for providing top-notch service to our customers, ensuring that all work is completed to the highest standards.Your day-to-day responsibilities will include troubleshooting and resolving a wide range of...


  • Oak Park, Illinois, United States beBee Professionals Full time $55,000 - $75,000

    At beBee Professionals, we are seeking a highly skilled Diagnostic Imaging Specialist to join our team in Oak Park.The estimated annual salary for this role is $85,000-$110,000, depending on experience and qualifications.Job DescriptionAs a Diagnostic Imaging Specialist, you will provide diagnostic imaging services to patients in various healthcare settings...


  • Oak Park, Illinois, United States HomeHealth Advantage Inc Full time

    Home Health Advantage Inc - Experienced OpportunityWe are seeking experienced professionals for a challenging and rewarding position as a Senior Home Health Physical Therapist Specialist. Join our dynamic team and take your career to the next level in a growing agency with unlimited financial potential.About UsOur company is dedicated to providing...


  • Oak Park, Illinois, United States Chicago Public Schools Full time

    **About Chicago Public Schools**We are an urban district on the rise, dedicated to providing a high-quality public education for every child, in every neighborhood. Our mission is to prepare each student for success in college, career, and civic life.Job SummaryWe are seeking a skilled Speech-Language Therapist Specialist to join our team at Chicago Public...

  • Nurse Specialist

    2 weeks ago


    Oak Park, Illinois, United States TotalMed Full time

    We are seeking a talented Nurse Specialist to join our team in Oak Park, Illinois.Company OverviewTotalMed is a leading medical staffing agency with a commitment to excellence and patient care.SalaryThe estimated salary for this position is $90,000 - $110,000 per year, depending on experience.Job DescriptionAs a Nurse Specialist in the Catheterization...