Insurance Customer Service Specialist
1 week ago
We are seeking a highly skilled and customer-focused Insurance Customer Service Specialist to join our team at State Farm Insurance.
About the RoleThis is a dynamic opportunity for an individual who is passionate about delivering exceptional customer service and support in a fast-paced insurance environment.
Key Responsibilities:- Assist customers with inquiries, complaints, and policy changes
- Process policy applications, renewals, and cancellations
- Handle billing and payment inquiries
- Resolve customer issues and complaints in a professional and efficient manner
To be successful in this role, you must have excellent communication and problem-solving skills, as well as the ability to work collaboratively with team members to ensure customer satisfaction.
You will also need to stay up-to-date on industry trends and changes in insurance policies, as well as continuously improve your knowledge and skills through training and development opportunities.
Compensation and BenefitsThe estimated annual salary for this role is $60,000 - $80,000 depending on location and experience.
In addition to competitive pay, we offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.
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