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Tax Service Representative
2 months ago
At Jackson Hewitt - 3514, we're committed to delivering exceptional tax preparation services to our clients. As a key member of our team, you'll play a vital role in ensuring a seamless and efficient experience for our customers.
Key Responsibilities- Provide exceptional customer service, engaging with clients to understand their needs and preferences.
- Assist with scheduling tax preparation appointments, ensuring timely and accurate processing.
- Monitor client flow, maintaining a positive and welcoming environment during periods of high demand.
- Support operational tasks, such as answering phones and distributing checks, to foster a smooth and efficient client experience.
- Excellent interpersonal and communication skills, with a customer-focused approach.
- Previous experience in customer service or sales is preferred, but not required.
- High School Diploma or equivalent, with a strong understanding of business principles.
- Reliable transportation and a valid driver's license are a plus, but not essential.
As a valued member of our team, you'll enjoy a dynamic and supportive work environment, with opportunities for growth and development. We're passionate about delivering exceptional service to our clients, and we're looking for like-minded individuals to join our team.
