Lead IT Engineering Manager for Operational Excellence
7 days ago
Airtable is a no-code app platform that empowers people closest to the work to accelerate their most critical business processes. The company relies on its IT department to drive operational excellence and ensure timely delivery of IT services to the business.
This role will oversee staff in multiple locations, requiring technical expertise as well as people management skills. The Senior IT Engineering Manager will report to the Head of IT and may require travel to support Airtable locations.
Key Responsibilities- Coach and mentor IT Operations team and client platform engineering team across multiple sites, focusing on end-user experience from setting up hardware to using collaboration tools.
- Drive standardization and management for endpoints along with enterprise applications and services.
- Lead a team of skilled CPE staff who manage and administer mixed-platform client system environment (Mac OS and Windows).
- Create proactive monitoring and reporting for endpoint health, patching, compliance, and other performance metrics.
- Provide support and guidance to stakeholders.
- Develop and lead projects focused on driving operational excellence while leveraging automation to improve efficiency and security.
- Establish best practices and policies for SaaS integrations and client platforms.
- 5+ years of experience managing IT engineering teams.
- Ability to communicate and influence at all levels, from new college hire engineer to executive audience.
- Strong drive to design and build solutions utilizing and integrating teams to achieve effective results.
- Able to implement agile methodologies: knowledge of Agile Scrum and/or Kanban concepts.
- Strong Technical Leadership: demonstrates technical expertise across multiple technology domains.
Airtable offers competitive compensation and benefits packages to its employees. For work locations in the San Francisco Bay Area, New York City, and Los Angeles, the base salary range for this role is: $192,100 - $249,300 USD. The total compensation package includes opportunities for benefits, restricted stock units, and incentive compensation.
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