Operations Excellence Lead
3 days ago
Coveo is seeking an exceptional Operations Excellence Lead to drive revenue operations excellence and contribute to our ambitious journey. This role requires a unique blend of business acumen, technical skills, and analytical expertise.
About the RoleThe successful candidate will be responsible for developing comprehensive reporting and dashboards to track key revenue metrics (ARR, MRR, churn, CAC) and providing actionable insights for leadership. They will also collaborate with leadership across Sales, Account Management, Business Development, Alliances, and Marketing to ensure cross-departmental alignment and lead-to-close efficiency.
Responsibilities- Develop comprehensive reporting and dashboards to track key revenue metrics (ARR, MRR, churn, CAC) and provide actionable insights for leadership.
- Collaborate with IT and CRM administrators to enhance the sales tech stack (Salesforce, ZoomInfo, Outreach) and resolve issues.
We are looking for a highly skilled and experienced individual with 4+ years of experience in Revenue Operations, Sales Operations, Finance, or a related analytical role within the SaaS industry. The ideal candidate will have strong understanding of lead-to-close processes (including MQL, SAL, SQL, and Win/Loss stages), SaaS metrics (e.g., ARR, MRR, churn, LTV, CAC) and how these metrics interconnect.
What We OfferIn addition to a competitive salary ($120,000 per year), we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and a generous PTO policy.
-
Operations Excellence Lead
4 days ago
San Francisco, California, United States Unreal Gigs Full timeAbout the Job:We are seeking an Operations Excellence Lead to join our team at Unreal Gigs. As a key member of our operations team, you will be responsible for driving process improvements and operational efficiency across our organization.The ideal candidate will have 5+ years of experience in operations management, with a proven track record in identifying...
-
Operational Excellence Lead
2 weeks ago
San Francisco, California, United States Harvest Technical Services, Inc. Full timeJob SummaryHarvest Technical Services, Inc. is seeking a skilled Operational Excellence Lead to join their team.The successful candidate will be responsible for ensuring the operational team has the necessary capabilities, resources, and mindsets to thrive in a rapidly growing business environment.This role falls under the company's travel insurance pillar,...
-
Operations Excellence Lead
1 week ago
San Francisco, California, United States Method Communications Full timeJoin Method Communications TeamWe're looking for a talented Operations Manager to join our dynamic team!Job OverviewThis role is responsible for driving strategic initiatives, special projects and workforce planning through compensation analysis and resource optimization. The Operations Manager will work closely with people operations and finance to support...
-
San Francisco, California, United States MICRON PRODUCTS Full timeJob OverviewMicron Products seeks an experienced Operational Excellence Lead to manage all product realization activities associated with injection manufacturing, quality control, and general maintenance. This role will lead operational activities on shift, ensuring seamless execution and continuous improvement.
-
Operational Excellence Lead
3 days ago
San Francisco, California, United States Addition Full timeJoin Our TeamWe are looking for a talented Customer Success Manager to join our dynamic team at Addition Wealth. As a key member of our team, you will be responsible for driving business growth, delivering exceptional customer experiences, and contributing to the company's mission.Key ResponsibilitiesCustomer Engagement: Develop and execute strategies to...
-
San Francisco, California, United States Coatue Management L.L.C. Full timeJob DescriptionAirtable is a no-code app platform that empowers people closest to the work to accelerate their most critical business processes. The company relies on its IT department to drive operational excellence and ensure timely delivery of IT services to the business.This role will oversee staff in multiple locations, requiring technical expertise as...
-
Operations Excellence Lead
6 days ago
San Carlos, California, United States BrewBird Full timeRole SummaryAs our Operations Excellence Lead, you will play a critical role in driving process improvements and ensuring the delivery of high-quality products and services to our customers. Your primary responsibilities will include developing and implementing operational processes and procedures, identifying areas for improvement, and collaborating with...
-
Strategic Operational Excellence Lead
4 weeks ago
San Pablo, California, United States Bio-Rad Laboratories Full timeDrive Business Growth with Lean Operational ExcellenceBio-Rad Laboratories, a global leader in life science research and clinical diagnostics, seeks a Strategic Operational Excellence Lead to drive business performance through the application of Lean Operational Excellence tools, processes, and concepts. This role will lead the development and implementation...
-
Operations Excellence Specialist
1 week ago
San Francisco, California, United States Orrick Herrington & Suttcliffe Full timeAbout the JobWe are seeking an experienced Operations Excellence Specialist to join our team as part of our national Support Team. The successful candidate will be responsible for driving process improvements, implementing new technologies, and optimizing operations to deliver an enhanced client experience and demonstrate operational efficiency.Key...
-
Talent Analytics Lead
1 week ago
San Francisco, California, United States Lead Discovery Full timeCompany OverviewAnthropics goal is to create reliable, interpretable, and steerable AI systems that benefit society. As a forward-thinking organization, we seek a skilled Talent Analytics Lead to drive our data-driven approach and support the growth of our dynamic workforce.Responsibilities:Craft our people analytics strategy from the ground up, serving as...
-
Engineering Process Excellence Lead
1 week ago
San Francisco, California, United States Championx Full timeEngineering Process Excellence Lead PositionChampionX is seeking a skilled professional to fill the position of Engineering Process Excellence Lead in West Valley City, UT. As an Engineer Process Excellence Lead, you will play a critical role in driving process improvements across the organization, focusing on lean principles, and optimizing manufacturing...
-
Operations Excellence Director
6 days ago
San Francisco, California, United States Method Communications Full timeYour RoleWe are seeking a talented Business Operations Manager to join our team at Method Communications. As a key member of our operations team, you will play a critical role in driving business growth and supporting our clients' success.Key Responsibilities:Technology DeploymentDeploy new systems and technologies.Support employees with IT-related...
-
Operational Excellence Strategist
1 week ago
San Francisco, California, United States University of California , San Francisco Full time**About the Role**The University of California, San Francisco (UCSF) is seeking an exceptional Operational Excellence Strategist to lead improvement work within our Benioff Children's Hospitals in Oakland and San Francisco. This individual will work closely with physicians, nursing, and administrative leadership to enhance quality and safety across all care...
-
Operational Excellence Leader
4 weeks ago
San Francisco, California, United States JLL Full timeJLL empowers you to drive results. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong....
-
Executive Director of Operational Excellence
4 weeks ago
San Francisco, California, United States Hillhouse Investment Group Full timeJob OverviewWe are seeking an experienced Executive Director to lead our operational excellence initiatives. This role will play a critical part in driving productivity, efficiency, and profitability across the organization.Key ResponsibilitiesDevelop and implement annual operation forecasting reports and strategiesOversee and evaluate day-to-day operations,...
-
Operational Excellence Leader
4 weeks ago
San Francisco, California, United States JLL Full timeAbout Us: At JLL, we empower professionals to drive innovation and shape the future of real estate. Our commitment to excellence is reflected in our world-class services, advisory, and technology solutions that benefit our clients worldwide.">Salary: The estimated annual compensation for this position ranges from $138,400.00 to $173,000.00 USD, based on...
-
Service Excellence Lead
1 week ago
San Francisco, California, United States Whole Foods Market IP. L.P. Full timeAbout the RoleThis Service Excellence Lead position plays a critical role in ensuring that our customers receive outstanding service and support. As a member of our team, you will be responsible for driving customer satisfaction, managing labor resources, and maintaining high-quality standards.Main ResponsibilitiesCash Management: Ensure accurate and...
-
Study Management and Operational Excellence Lead
4 weeks ago
San Mateo, California, United States US Tech Solutions Full timeJob TitleStudy Management and Operational Excellence LeadJob SummaryWe are looking for a Study Management and Operational Excellence Lead to join our team at US Tech Solutions. The successful candidate will be responsible for managing the operational aspects of clinical studies, ensuring compliance with regulatory requirements, and driving process...
-
Operational Excellence Coordinator
4 days ago
San Francisco, California, United States Cypress HCM Full timeJob DescriptionCypress HCM is seeking an Operational Excellence Coordinator to join our team. In this role, you will be responsible for analyzing incident data to identify areas for improvement in our Trust defenses.Main ResponsibilitiesConduct thorough analyses of severe online and offline incidents to identify potential remediation opportunities.Recommend...
-
Senior Medical Excellence Lead
4 weeks ago
San Francisco, California, United States Annexon Biosciences Full timeCompany OverviewAt Annexon Biosciences, we are a cutting-edge biopharmaceutical company driving innovative therapies for patients with classical complement-mediated neuroinflammatory diseases. Our novel scientific approach focuses on blocking the inflammatory cascade at its source, providing meaningful benefits across multiple autoimmune and...