Hotel Guest Service Specialist

2 days ago


Ardmore, Oklahoma, United States Hilton Garden Inn Ardmore Full time
About the Role

The Front Office Agent is responsible for delivering exceptional guest experiences during check-in, throughout their stay, and at checkout. This role requires a high level of attentiveness, courtesy, and efficiency in maximizing room revenue and occupancy.

  • Answer inquiries from guests regarding restaurants, transportation, and entertainment.
  • FOLLOW ALL CASH HANDLING AND CREDIT POLICIES.
  • Be aware of all rates, packages, and special promotions as listed in the Red Book.
  • Be familiar with all in-house groups.
  • Be aware of closed out and restricted dates.
  • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
  • Be familiar with hospitality terminology.
  • Have knowledge of emergency procedures and assist as needed.


  • Ardmore, Oklahoma, United States Hilton Garden Inn Ardmore Full time

    Hospitality Career OpportunityHilton Garden Inn Ardmore is seeking a dedicated and results-driven Front Desk Agent to join our team. As a key member of our front office staff, you will be responsible for delivering exceptional guest experiences and driving room revenue. With a competitive salary of approximately $45,000 per year, this is an excellent...


  • Ardmore, Oklahoma, United States Highgate Hotels Full time

    About Highgate HotelsHighgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. With a presence in major U.S. gateway markets, including New York, Boston, Miami, San Francisco, and Honolulu, and a rapidly expanding presence in Europe, Latin America, and the Caribbean, Highgate...


  • Ardmore, Oklahoma, United States Hilton Garden Inn Ardmore Full time

    Join our team at Hilton Garden Inn Ardmore and become a key player in delivering exceptional guest experiences!About the Job:We are seeking a highly skilled and motivated Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing top-notch service to our guests, ensuring their stay is nothing short of exceptional.Key...


  • Ardmore, Oklahoma, United States Hilton Garden Inn Ardmore Full time

    We are seeking a dedicated and customer-focused Front Desk Agent to join our team at Hilton Garden Inn Ardmore.About the Job:The Front Desk Agent will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Respond to guest inquiries in a timely and professional manner, addressing...

  • Hotel Reception Agent

    2 weeks ago


    Ardmore, Oklahoma, United States Hilton Garden Inn Ardmore Full time

    About the Opportunity:We are seeking a highly motivated and experienced Front Office Agent to join our team at Hilton Garden Inn Ardmore. As a key member of our front desk team, you will provide exceptional customer service to all guests, responding to inquiries and resolving issues in a timely and efficient manner. This is an excellent opportunity to...


  • Ardmore, Oklahoma, United States Wingstop Full time

    Job Summary:We're seeking a highly motivated and enthusiastic Guest Service Team Member to join our team at Wingstop. As a key member of our front-of-house staff, you'll be responsible for delivering exceptional customer service and contributing to the success of our restaurant.Compensation: $13.50 per hour (dependent on experience)Responsibilities:Provide...


  • Ardmore, Oklahoma, United States Traditions Hospitality Group Full time

    Room Attendant Job SummaryWe are seeking a skilled and detail-oriented Room Attendant to join our team at Traditions Hospitality Group. As a key member of our housekeeping staff, you will be responsible for maintaining the cleanliness and comfort of our hotel rooms.About Us:Traditions Hospitality Group is committed to providing exceptional guest experiences...


  • Ardmore, Oklahoma, United States Traditions Hospitality Group Full time

    Company Overview: Traditions Hospitality Group is a dynamic organization committed to delivering exceptional service and creating memorable experiences for our guests. Our mission is to exceed employee and guest expectations by treating them like family and acknowledging them as our most valuable assets.Salary: $14.00-$16.00 per hourJob Description: We are...


  • Ardmore, Oklahoma, United States Highgate Hotels Full time

    Job Summary:The Room Attendant will be responsible for maintaining the cleanliness and organization of guestrooms while ensuring exceptional customer service. This role requires a strong attention to detail, excellent communication skills, and the ability to work efficiently in a fast-paced environment.Key Responsibilities:Thoroughly clean guestrooms...


  • Ardmore, Oklahoma, United States Hilton Garden Inn Ardmore Full time

    About the Role:The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. This role is an excellent opportunity to join a dynamic team and develop your skills in customer service, hospitality, and hotel...


  • Ardmore, Oklahoma, United States Highgate Hotels Full time

    **Job Title:** Room AttendantAbout the Job:The Highgate Hotels is seeking a skilled Room Attendant to maintain clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.Key Responsibilities:Maintain high standards of cleanliness and organization in guestrooms and hallways.Restock housekeeping cleaning cart for...


  • Ardmore, Oklahoma, United States Traditions Hospitality Group Full time

    Salary Range: $14.00 - $16.00 hourlyAbout the Job: Traditions Hospitality Group is seeking an experienced Housekeeper to join our team at the Lakecrest Casino in Ardmore, OK. This is a part-time position that requires flexibility and a strong work ethic. The ideal candidate will have previous experience in housekeeping or a similar role and possess excellent...


  • Ardmore, Oklahoma, United States Oklahoma Human Services Full time

    Job OverviewWe are seeking a highly skilled Disability Services Specialist to join our team at the Oklahoma Human Services department.


  • Ardmore, Oklahoma, United States Highgate Hotels Full time

    About the RoleWe are seeking a detail-oriented and customer-focused Housekeeping Attendant to join our team at the Hilton Garden Inn Ardmore.ResponsibilitiesMaintain clean and attractive guestrooms by thoroughly cleaning them according to hotel standards.Restock housekeeping cart with supplies, linens, and chemicals for next day's use.Report any missing...


  • Ardmore, Oklahoma, United States Hilton Garden Inn Ardmore Full time

    High-Performing Front Desk RoleThe Front Desk Agent is a key member of the Hilton Garden Inn Ardmore team, responsible for delivering exceptional guest experiences and driving room revenue. Located in Ardmore, OK, this role offers a competitive salary of approximately $35,000 per year.In this dynamic position, you will be the first point of contact for...


  • Ardmore, Oklahoma, United States Nothing Bundt Cakes Full time

    Job DescriptionAs a Guest Service Representative, you'll play a vital role in helping guests order the right cake for their celebrations and ensuring their orders go off without a hitch. You'll create an environment of generosity, happiness, and joy in your community.


  • Ardmore, Oklahoma, United States Hilton Garden Inn Ardmore Full time

    Exceptional Guest ExperienceWe are seeking a highly skilled and enthusiastic Front Office Agent to join our team at Hilton Garden Inn Ardmore. As a key member of our front desk staff, you will be responsible for delivering exceptional guest experiences and maximizing room revenue. With a competitive salary of approximately $40,000 per year, this is an...


  • Ardmore, Oklahoma, United States Traditions Hospitality Group Full time

    We are seeking a motivated and friendly Customer Service Ambassador to join our team at Traditions Hospitality Group in Thackerville, OK. As a key member of our fast-casual establishment, you will be responsible for providing excellent customer service and ensuring a positive dining experience for our guests.About the RoleThis is a part-time position with...


  • Ardmore, Oklahoma, United States Ulta Beauty Full time

    At Ulta Beauty, our sales associates play a vital role in delivering an exceptional customer experience. As a Seasonal Beauty Advisor, you will be responsible for greeting and serving guests with a smile. Your main goal is to determine each guest's needs and answer questions about products and services.Job Responsibilities:Making eye contact and promptly...


  • Ardmore, Oklahoma, United States Jimmy's Egg Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Food Service Associate to join our team at Jimmy's Egg. As a key member of our service staff, you will be responsible for providing exceptional customer service, taking orders accurately, delivering food in a timely manner, and maintaining a clean and organized dining area.Duties and...