Customer Service Ambassador

3 weeks ago


Ardmore, Oklahoma, United States Traditions Hospitality Group Full time

We are seeking a motivated and friendly Customer Service Ambassador to join our team at Traditions Hospitality Group in Thackerville, OK. As a key member of our fast-casual establishment, you will be responsible for providing excellent customer service and ensuring a positive dining experience for our guests.

About the Role

This is a part-time position with flexible scheduling, including evenings, weekends, and holidays. You will work in a fast-paced environment with frequent interaction with guests and team members. We offer a competitive salary range of $13.00 - $15.00 per hour, depending on experience.

Responsibilities:

  • Greet guests with a warm welcome and provide exceptional customer service throughout their dining experience.
  • Take orders accurately and efficiently using our POS system.
  • Handle cash transactions and ensure the accuracy of all payments.
  • Assist with food preparation, including assembling orders and packaging items for takeout.
  • Maintain cleanliness and organization of the dining area, including wiping tables, sweeping floors, and restocking supplies.
  • Communicate effectively with kitchen staff to ensure timely order fulfillment and accuracy.
  • Handle guest inquiries, complaints, and feedback professionally and promptly.
  • Uphold food safety and sanitation standards at all times.
  • Collaborate with team members to create a positive and cohesive work environment.

Requirements:

  • Must be at least 18 years old.
  • Must be able to obtain a Gaming badge (if applicable).
  • Previous experience in a customer service or food service role preferred but not required.
  • Strong interpersonal and communication skills.
  • Ability to work efficiently in a fast-paced environment.
  • Positive attitude and willingness to learn.
  • Flexible schedule, including evenings, weekends, and holidays.

Benefits:

  • Daily Pay
  • 401(k) Matching
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic Life Insurance
  • Life Insurance
  • Disability Insurance
  • Teladoc for Part-Time Employees
  • Employee Assistance Program
  • Paid Time Off
  • Employee Appreciation & Recognition Programs
  • Anniversary & Birthday Programs
  • Award Co.
  • Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
  • Referral bonuses for bringing new members to our team.


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